Przelewy24 (P24)

Przelewy24 is a local payment method available to customers in Poland that requires authorization of their payment during checkout. When your customers choose to pay with Przelewy24 at checkout, they're redirected to their Przelewy24 account to authorize the payment.

Requirements when using Przelewy24 for Shopify Payments

If you want to offer Przelewy24 to your customers, then you must meet certain account and tax identification requirements. Review the following requirements for using Przelewy24 with Shopify Payments:

Anda mesti menyediakan Shopify Payments sebelum anda boleh mengaktifkan Przelewy24, dan anda mesti memberikan nombor pengenalan cukai individu atau syarikat anda semasa persediaan. Jika anda mahu menambah atau mengemas kini nombor pengenalan cukai pada akaun Shopify Payments anda, anda boleh menghubungi Sokongan Shopify.
Akaun Shopify Payments anda mesti terletak di salah satu negara berikut:
- Austria
- Australia
- Belgium
- Bulgaria
- Switzerland
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Yunani
- Hong Kong
- Croatia
- Hungary
- Ireland
- Jepun
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Belanda
- Norway
- Poland
- Portugal
- Romania
- Sweden
- Singapura
- Slovenia
Jika akaun Shopify Payments anda berada di Poland, maka mata wang domestik anda mesti ditetapkan kepada PLN atau EUR. Jika akaun anda berada di mana-mana negara lain yang layak, maka anda mesti mempunyai pasaran untuk Poland yang menerima PLN atau EUR. Ketahui lebih lanjut tentang menjual dengan Markets.
You must have an eligible business type to use Przelewy24 with Shopify Payments. Review the Shopify Payments Terms of Service to ensure your business type is eligible.
Kedai dalam talian anda mesti boleh diakses dan tidak boleh berada dalam mod peribadi. Ketahui lebih lanjut tentang menyahaktifkan mod peribadi.
Kedai anda mesti mempunyai dasar bayaran balik dan dasar privasi yang diterbitkan. Ketahui tentang cara membuat dasar kedai.
In addition to the businesses prohibited from using Shopify Payments, the following businesses are also prohibited from offering Przelewy24 at checkout:
- Individuals, sole proprietors, non-profits, and partnerships.
- Dropshipping businesses and businesses selling online training.

Jika anda tidak memenuhi semua keperluan di atas, anda tidak boleh menawarkan Przelewy24 sebagai pilihan pembayaran semasa pembayaran. Jika anda memenuhi semua keperluan dan Przelewy24 tidak tersedia pada pembayaran anda, anda boleh menghubungi Sokongan Shopify untuk mendapatkan bantuan.

Considerations when using Przelewy24 for Shopify Payments

Before offering Przelewy24 to your customers at checkout, review the following considerations:

Pelanggan anda mesti berada di Poland dan memilih PLN atau EUR untuk membayar pesanan mereka.
You can't capture funds manually when a customer pays for their order using Przelewy24.
You can issue full or partial refunds for orders placed using Przelewy24. These refunds are managed in the same way as Shopify Payments credit card or debit card refunds. Learn more about refunds with Shopify Payments.
Your customers can't open disputes on orders paid for using Przelewy24.
Your customers can't pay for subscription products using Przelewy24.

Activate Przelewy24 for Shopify Payments

You can activate Przelewy24 from the Payments section of your Shopify admin.

Steps:

From your Shopify admin, go to Settings > Payments.
Dalam bahagian Shopify Payments, klik Urus.
Klik Lagi tindakan, dan kemudian klik Urus kaedah pembayaran.
Dalam bahagian Kaedah pembayaran tempatan, klik di sebelah Przelewy24, dan kemudian klik Dayakan.

Receiving payments with Przelewy24 for Shopify Payments

When a customer pays for their order using Przelewy24, the funds are captured automatically and paid out in your next payout.

Customer experience

Customers paying with Przelewy24 must select their bank from the list of supported banks in the drop-down menu. When the customer clicks Pay now, they're prompted to confirm their payment via their mobile banking account. After completing verification via their mobile banking account, the payment is immediately authorized.

Jika pelanggan membatalkan proses pembayaran semasa di laman web perbankan mudah alih mereka, pesanan belum selesai yang sementara akan dibuat dalam pentadbir Shopify anda. Pembayaran kekal belum selesai hingga 60 minit, sehingga P24 mengesahkan pesanan dibatalkan. Pelanggan menerima e-mel daripada Przelewy24 yang memberitahu mereka bahawa pembayaran belum selesai dan kemudian satu lagi e-mel apabila pesanan itu dimuktamadkan sebagai dibatalkan.