TWINT

TWINT ialah kaedah pembayaran tempatan yang memerlukan pelanggan anda membenarkan pembayaran mereka semasa pembayaran. Apabila pelanggan anda memilih untuk membayar menggunakan TWINT semasa pembayaran, mereka mesti membenarkan pembayaran tersebut menggunakan aplikasi mudah alih TWINT mereka.

Requirements when using TWINT for Shopify Payments

To be eligible for TWINT with Shopify Payments, your store must meet the following criteria:

• Your store must be accessible and not password-protected. Learn more about removing your online store password.

• You must set up Shopify Payments before you can use TWINT.

• Your Shopify Payments account must be located in one of the following countries:

  • Austria
  • Belgium
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Yunani
  • Hungary
  • Ireland
  • Itali
  • Latvia
  • Liechtenstein
  • Luxembourg
  • Malta
  • Belanda
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovenia
  • Sepanyol
  • Sweden
  • Switzerland

• You must accept CHF currency at checkout.

• Anda mesti mempunyai jenis perniagaan yang layak untuk menggunakan TWINT dengan Shopify Payments. Semak Terma Perkhidmatan Shopify Payments untuk memastikan jenis perniagaan anda layak.

When using TWINT with Shopify Payments, the following information must also be accessible on your store:

• Legal notice: Your legal notice must be accessible from your store and include the following business details:
  • Nama syarikat dan bentuk perundangan: Individu atau pemilikan tunggal mesti menyertakan nama pertama dan nama akhir penuh pemilik perniagaan.
  • Full business address: Include street, house number, postal code, and city.
  • Contact details: Provide at least one of the following: an email address or a telephone number.
• Terms of service: Your terms of service must be accessible and include your name and address, your place of jurisdiction, and mention the customer's right of withdrawal.
• Product pricing: Your products or services must be clearly priced in CHF currency, have Switzerland as a shipping option for physical goods, and have Swiss VAT displayed at checkout.

Learn about creating store policies.

Considerations when using TWINT for Shopify Payments

Before activating TWINT for Shopify Payments, review the following considerations:

• Pelanggan anda mesti berada di Switzerland dan memilih mata wang CHF untuk membayar pesanan mereka. Jika pelanggan anda berada di lokasi yang berbeza atau jika mereka tidak memilih mata wang yang layak, maka pilihan untuk mendaftar keluar menggunakan TWINT tidak tersedia.
• When your customers pay for their orders using TWINT, the funds are captured immediately and added to your next available payout.
• You can issue full or partial refunds for orders placed using TWINT. These refunds are managed in the same way as Shopify Payments credit card or debit card refunds. Learn more about refunds with Shopify Payments.
• Your customers can dispute a TWINT transaction by contacting their bank. Disputed transactions are handled in the same manner as Shopify Payments transactions. Learn more about disputes with Shopify Payments.
• Your customers can't pay for subscription products using TWINT.

Activate TWINT for Shopify Payments

You can activate TWINT from the Payments section of your Shopify admin.

Steps:

1. From your Shopify admin, go to Settings > Payments.

2. In the Shopify Payments section, click Manage.

3. Click Manage payment methods.

4. In the Local payment methods section, activate the TWINT option.

Customer experience

Pelanggan hanya boleh membayar dengan TWINT apabila mereka memilih mata wang CHF semasa pembayaran. Apabila membayar semasa pembayaran menggunakan TWINT, pengalaman pelanggan bergantung pada jenis peranti yang digunakan oleh mereka:

• Mobile: Customers that select TWINT and tap Pay now at checkout on their mobile device are sent directly to their TWINT mobile app where they can approve the payment.
• Desktop: Customers that select TWINT and click Pay now at checkout on their desktop device are presented with a new window that displays a QR code and an authorization code. The customer can choose to scan the QR code using their TWINT mobile app or enter the authorization code manually in their TWINT mobile app.
• POS: Customers that select TWINT at a Shopify POS terminal are presented with a QR code. The customer scans the QR code using their device's camera app to complete the payment, rather than the TWINT app or a bank app, which might not recognize the QR code's URL.