MB WAY

You need to meet the following requirements for using MB WAY with Shopify Payments:

• You must set up Shopify Payments before you can activate MB WAY.

• Your Shopify Payments account must be located in one of the following regions:

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Singapore
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

• You must have an active market that includes Portugal with EUR as the market currency.

• Your store must accept EUR currency.

• Your customers must be located in Portugal and have an MB WAY account.

• Your customers must provide the mobile phone number registered with MB WAY during checkout.

• You must have an eligible business type to use MB WAY with Shopify Payments. Review the Shopify Payments Terms of Service to ensure your business type is eligible.

Before you offer MB WAY to your customers at checkout, review the following considerations:

• If MB WAY isn't available in your Shopify Payments settings, then review the requirements section. You might need to change your currency or checkout settings. If your store isn't located in Portugal, then MB WAY displays only after you set up an active market that includes Portugal with EUR.
• Customers can pay using MB WAY only when they're located in Portugal and paying in EUR.
• Customers must enter the mobile phone number registered with their MB WAY account.
• Customers approve the payment in the MB WAY app or their banking app before the checkout is completed.
• Funds are captured automatically after the customer approves the payment. Manual capture isn't supported for MB WAY orders.
• Customers can't pay for subscription products using MB WAY.
• Customers can use MB WAY for orders from €0.50 EUR up to €5,000 EUR.
• You can issue full or partial refunds for orders placed using MB WAY. These refunds are managed in the same way as Shopify Payments credit card or debit card refunds. Learn more about refunds with Shopify Payments.
• Your customers can dispute an MB WAY transaction by contacting their bank. You can manage disputes from the Shopify admin, but MB WAY or your customer's bank decides the outcome. Learn more about disputes with Shopify Payments.

If you have Shopify Payments set up in an eligible region, then you can activate MB WAY from your Shopify admin.

Steps:

1. From your Shopify admin, go to Settings > Payments.

2. In the Shopify Payments section, click Manage.

3. Click More actions, and then click Manage payment methods.

4. In the Local payment methods section, click next to MB WAY, and then click Enable.

When a customer pays for their order using MB WAY, the funds are captured automatically after the customer approves the payment in the MB WAY app or their banking app. MB WAY is available to your customers at your Shopify Payments checkout or Shop Pay checkout. Payments made with MB WAY are included in your Shopify Payments payouts.

Customers can pay using MB WAY only when they're located in Portugal, paying in EUR, and have an MB WAY account.

When a customer selects MB WAY at checkout, they enter the mobile phone number registered with their MB WAY account. After they click Pay now, the customer is prompted to approve the payment in the MB WAY app or their banking app within 4 minutes. After the payment is approved, the checkout is completed and the order is created.

If the customer doesn't approve the payment, or if the payment is declined, then the order isn't completed and the customer can try again or choose another payment method.