Bank account and personal information requirements for using Shopify Payments in the United Kingdom

Individuals are single owner businesses that haven't registered with the government and are doing business privately. Sole traders are single owner businesses who are registered with the government under their personal information. Both are businesses that are owned and controlled by one individual living in the United Kingdom. This includes freelancers and self-employed small business operators.

These business types are treated the same way and must provide the same information. Individuals and sole traders must provide:

• Legal first and last names: Your full legal name as it's displayed on government-issued documentation.
• Date of birth: Your birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address in the United Kingdom: Your home address, matching your government documentation.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

A private corporation is a business whose equity is divided into shares, owned by shareholders. A corporation is considered its own legal entity, separate from the people who run it. They typically also have a board of directors.

Private corporations must assign either a beneficial owner or an executive with decision making power as their account representative. The account representative must provide the following information:

• Legal first and last names: The account representative's full legal name as it's displayed on government-issued documentation.
• Date of birth: The account representative's birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address: The account representative's home address, matching government documentation.
• Job title: The job title of the account representative.
• Equity: The equity percentage that the account representative has in the business, if applicable.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

Private corporations also need to provide the following details about the business:

• Registered name: The legal business name as registered with Companies House.
• Companies Registration Number (CRN): The business registration number from Companies House.
• VAT number: The business VAT number, if applicable.
• Business phone number: An active contact phone number for the business.
• Business address: The official physical address of the business in the United Kingdom, matching Companies House records.

Our banking partners verify your information by comparing it against the information in Companies House. Ensure that you use the correct letter case, punctuation, and symbols.

If the information that you provide about the business can't be verified, then you might need to provide a business verification document. When providing this document, ensure that the registered name, CRN number, and business address listed in your account match exactly with the information on the document, and update the information in your account to match the document if necessary. Review the list of acceptable business documents.

You must additionally list any other people who are also beneficial owners, and all of your directors. Ensure you enter their names, dates of birth, and home addresses exactly as shown on their government documents. If their identities can't be verified automatically, then they might need to provide photo ID or proof of address.

The owners and directors you provide must match against the owners and directors listed in Companies House. If a mismatch is detected, you'll be asked to either complete the attestation process for both owners and directors by clicking the "sign" button, or provide a proof of ownership and/or directorship document. Signing the attestations is fast and simple, but if you'd prefer to submit documents, ensure the names of the owners and directors listed on your account matches exactly with the owners and directors listed on your document. Update the information on your account to match your document, if necessary.

If your business is owned by a holding company (either wholly or partly), sign the attestation to complete verification. If your business has no owners then you only need to verify your directors.

A limited liability partnership is a business owned by at least two partners, who have registered with Companies House and obtained a CRN. LLPs have equity, and the partnership is its own entity, separate from the owners. This also includes limited partnerships (LPs).

Limited liability partnerships must designate an owner or partner as the account representative of their Shopify Payments account. The account representative must provide the following information:

• Legal first and last names: The account representative's full legal name as it's displayed on government-issued documentation.
• Date of birth: The account representative's birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address: The account representative's home address, matching government documentation.
• Job title: The job title of the account representative.
• Equity: The equity percentage that the account representative has in the business, if applicable.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

Limited liability partnerships also need to provide the following details about the business:

• Registered name: The legal business name as registered with Companies House.
• Companies Registration Number (CRN): The business registration number from Companies House.
• VAT number: The business VAT number, if applicable.
• Business phone number: An active contact phone number for the business.
• Business address: The official physical address of the business in the United Kingdom, matching Companies House records.

Our banking partners verify your information by comparing it against the information in Companies House. Ensure that you use the correct letter case, punctuation, and symbols.

If the information that you provide about the business can't be verified, then you might need to provide a business verification document. When providing this document, ensure that the registered name, CRN number, and business address listed in your account match exactly with the information on the document, and update the information in your account to match the document if necessary. Review the list of acceptable business documents.

You must additionally list any other people who are also beneficial owners, and all of your directors. Ensure you enter their names, dates of birth, and home addresses exactly as shown on their government documents. If their identities can't be verified automatically, then they might need to provide photo ID or proof of address.

The owners and directors you provide must match against the owners and directors listed in Companies House. If a mismatch is detected, you'll be asked to either complete the attestation process for both owners and directors by clicking the "sign" button, or provide a proof of ownership and/or directorship document. Signing the attestations is fast and simple, but if you'd prefer to submit documents, ensure the names of the owners and directors listed on your account matches exactly with the owners and directors listed on your document. Update the information on your account to match your document, if necessary.

If your business is owned by a holding company (either wholly or partly), sign the attestation to complete verification.

All other partnerships which are not incorporated and haven't registered with Companies House, but who have a partnership agreement. The owners are considered the legal entity in this case, and the business isn't a separate entity. The most common example is general partnerships.

Other partnerships must designate an owner as the account representative of their Shopify Payments account. The account representative must provide the following information:

• Legal first and last names: The account representative's full legal name as it's displayed on government-issued documentation.
• Date of birth: The account representative's birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address: The account representative's home address, matching government documentation.
• Job title: The job title of the account representative.
• Equity: The equity percentage that the account representative has in the business, if applicable.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

Other partnerships also need to provide the following details about the business:

• Registered name: The legal business name.
• VAT number: The business VAT number, if applicable.
• Business phone number: An active contact phone number for the business.
• Business address: The official physical address of the business in the United Kingdom.

Our banking partners verify your information by comparing it against the information in business registries. Ensure that you use the correct letter case, punctuation, and symbols.

If the information that you provide about the business can't be verified, then you might need to provide a business verification document. When providing this document, ensure that the registered name and business address listed in your account match exactly with the information on the document, and update the information in your account to match the document if necessary. Review the list of acceptable business documents.

You also need to list any other people who are owners of the partnership. Ensure you enter their names, dates of birth, and home addresses exactly as shown on their government documents. If their identities can't be verified automatically, then they might need to provide photo ID or proof of address.

The owners and directors you provide must match against the owners and directors listed in your government's registry. If a mismatch is detected, you'll be asked to either complete the attestation process for both owners and directors by clicking the "sign" button, or provide a proof of ownership and/or directorship document. Signing the attestations is fast and simple, but if you'd prefer to submit documents, ensure the names of the owners and directors listed on your account matches exactly with the owners and directors listed on your document. Update the information on your account to match your document, if necessary.

If your business is owned by a holding company (either wholly or partly), sign the attestation to complete verification.

A non profit organization (NPO) is an entity that's established for purposes other than generating profit. Its primary mission is to serve a public or community benefit. Incorporated non profits have registered with Companies House and have a CRN.

Incorporated non profits must assign either a director or an executive with decision making power as their account representative. The account representative must provide the following information:

• Legal first and last names: The account representative's full legal name as it's displayed on government-issued documentation.
• Date of birth: The account representative's birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address: The account representative's home address, matching government documentation.
• Job title: The job title of the account representative.
• Equity: The equity percentage that the account representative has in the business, if applicable.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

Incorporated non profits also need to provide the following details about their business:

• Registered name: The legal business name as registered with Companies House.
• Companies Registration Number (CRN): The business registration number from Companies House.
• VAT number: The business VAT number, if applicable.
• Business phone number: An active contact phone number for the business.
• Business address: The official physical address of the business in the United Kingdom, matching Companies House records.

Our banking partners verify your information by comparing it against the information in Companies House. Ensure that you use the correct letter case, punctuation, and symbols.

If the information that you provide about the business can't be verified, then you might need to provide a business verification document. When providing this document, ensure that the registered name, CRN number, and business address listed in your account match exactly with the information on the document, and update the information in your account to match the document if necessary. Review the list of acceptable business documents.

You must additionally list any other people who are on your board of directors. Ensure you enter their names, dates of birth, and home addresses exactly as shown on their government documents. If their identities can't be verified automatically, then they might need to provide photo ID or proof of address.

The directors you provide must match against the directors listed in Companies House. If a mismatch is detected, you'll be asked to either complete the attestation process by clicking the "sign" button, or provide a proof of directorship document. Signing the attestation is fast and simple, but if you'd prefer to submit a document, ensure the names of the directors listed on your account matches exactly with the directors listed on your document. Update the information on your account to match your document, if necessary.

A non profit organization (NPO) is an entity that's established for purposes other than generating profit. Its primary mission is to serve a public or community benefit. Unincorporated non profits have registered with either the UK Charity Commission or the Scottish Charity Regulator, but haven't registered with Companies House and don't have CRNs.

Unincorporated non profits must assign a key financial decision maker as their account representative, and mark that person as an executive. The account representative must provide the following information:

• Legal first and last names: The account representative's full legal name as it's displayed on government-issued documentation.
• Date of birth: The account representative's birth date, formatted as DD/MM/YYYY.
• Email address: A valid and active email address for account-related communications.
• Phone number: A contact phone number in the United Kingdom.
• Residential address: The account representative's home address, matching government documentation.
• Job title: The job title of the account representative.
• Equity: The equity percentage that the account representative has in the business, if applicable.

If your information can't be verified automatically, then you'll receive a request to verify your identity. If any of your information such as your name, date of birth, or home address, is incorrect, then you should update your account information.

If the information is correct and you still receive a request for verification, then you can resolve the request by completing either one of the following tasks:

• Confirm your identity by taking a selfie with a valid photo ID.
• Upload separate proof of identity and proof of address documents in your Shopify admin.
  • The information on your documents must match what you enter on your account exactly. Update your account information to match your documents if needed.

Unincorporated non profits also need to provide the following details about their business:

• Registered name: The legal business name.
• VAT number: The business VAT number, if applicable.
• Business phone number: An active contact phone number for the business.
• Business address: The official physical address of the business in the United Kingdom.

Our banking partners verify your information by comparing it against the information in business registries. Ensure that you use the correct letter case, punctuation, and symbols.

If the information that you provide about the business can't be verified, then you might need to provide a business verification document. When providing this document, ensure that the registered name and business address listed in your account match exactly with the information on the document, and update the information in your account to match the document if necessary. Review the list of acceptable business documents.

You also need to list any other people who are on your board of directors. Ensure you enter their names, dates of birth, and home addresses exactly as shown on their government documents. If their identities can't be verified automatically, then they might need to provide photo ID or proof of address.

The directors you provide must match against the directors listed in your government's business registry. If a mismatch is detected, you'll be asked to either complete the attestation process by clicking the "sign" button, or provide a proof of directorship document. Signing the attestation is fast and simple, but if you'd prefer to submit a document, ensure the names of the directors listed on your account matches exactly with the directors listed on your document. Update the information on your account to match your document, if necessary.