Managing POS orders, refunds, and exchanges
The Shopify POS Orders screen displays all of your store's orders, whether they were placed online or in person. From an order, you can review its details, add a note, re-issue a receipt, and take additional payment for an order that was only partially paid.
You can also manage an order through its full workflow on Shopify POS. Before checkout, you can edit the cart, save it for later, or create a draft order. After a sale, you can process returns and exchanges, issue refunds, or arrange shipping and delivery.