Add, edit, or remove a note from a Shopify POS order
Order notes display on an order's details screen, and they're useful for attaching additional information about an order.
If a customer gives you special instructions, or there's anything about a specific order that you or your staff need to remember, then you can attach a note to the order during checkout. You can also add a note to a completed order from the Shopify POS Orders screen at a later time.
Notes are generally for internal use. If you want to display order notes to a customer, then you can include them on your receipts.
Add a note to an order that's still in the cart
From the Cart section of Shopify POS, tap the
icon.Tap Add Note.
Enter your note, and then tap Save.
Edit a note
From the Cart section of Shopify POS, tap the
icon.Tap Edit note.
Enter your changes, and then tap Save to update the note.
Delete a note
From the Cart section of Shopify POS, tap the
icon.Tap Edit note.
Tap Delete note.