Custom fees
If there are common custom charges that you add to a customer's order, such as fees for local delivery or customizations, then you can save them as a smart grid tile. This lets you quickly tap the smart tile to add the custom charge to an order.
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Considerations for custom fees
Before using custom fees, review the following considerations:
- You can only apply one custom fee to each cart. To add multiple fees, calculate the total, and then add it as a single fee.
- Custom fees must be a fixed amount. You can't add percentage-based fees.
- Line-item discount codes don't work with custom fees. All other cart-level discounts and promotion codes apply to any custom fee in the cart.
Add a custom fee tile to your smart grid
You can preset custom fee tiles in your smart grid, so you can add them to customer carts.
Steps:
From Shopify POS, tap Add tile within the smart grid.
Tap Fee, enter a title and price for the custom fee, and then tap Save.
Add a custom fee to a customer cart
In addition to using the preset custom fee tiles in your smart grid, you can add custom fees to a customer's cart. Only one custom fee can be applied to a cart. To add multiple fees, add the total amount as a single custom fee.
Steps:
- Tap the Custom fee tile in your smart grid.
- Review the amount, and then tap Save.
To remove a custom fee, tap the Remove fee tile in your smart grid.