Cash rounding on POS

You can configure cash transactions on Shopify POS to automatically round to the nearest available denomination in countries where small coins aren't in use. Shopify POS uses the Swedish rounding method to round to the nearest denomination.

Cash rounding ensures accurate cash tracking and accounting. Regions that support cash rounding have mandates from their local government on cash rounding rules.

Cash rounding automatically applies to the final total, after discounts and taxes are applied on all cash payments or refunds on Shopify POS. Cash rounding also applies to refunds and exchanges. For example, in Canada, if an order payment is $9.99 CAD, then the cash rounding adjustment is +$0.01 CAD and the rounded payment is $10.00 CAD. If the order is partially refunded $5.02 CAD in cash, then the cash rounding adjustment is -$0.02 CAD and the rounded refund is $5.00 CAD.

Considerations for cash rounding on Shopify POS

The following considerations apply to cash rounding on Shopify POS:

• Only cash payments are rounded. Non-cash payments aren't rounded.
• At checkout, cash rounded amounts display only after you select Cash as the payment method.
• Cash rounding applies only when the currency used at checkout matches the local currency of the retail location. You can configure the currency used at checkout with Retail markets.
• The cash counting tool won't display coins or bills that are no longer accepted as cash in your region. Cash counting rules differ depending on your region. For example, any tender less than 0.10 NZD isn't included in the cash counting tool.
• Refunds to a gift card aren't rounded.
• Full refunds and cancellations reverse the original rounded cash amount.
• Partial refunds and exchanges calculate cash rounding based on the cash rounding rule for the return or exchange location.
• Cash rounding is supported offline on Shopify POS version 11.11 or higher.

In countries where the legal tender is smaller than the rounding denomination, Shopify POS defaults to rounding the suggested amount received. For example, if one-cent coins are legal tender but not in circulation, then Shopify POS rounds to the nearest five cents. If a cash total ends in 33 cents, then the amount received suggestions display rounded options, such as totals ending in 35 cents, 00 cents, or 50 cents.

If your POS staff accepts the exact unrounded amount from the customer but selects a rounded suggestion in Shopify POS, then Shopify POS records the rounded amount.

Cash rounding rules

Cash rounding rules might apply automatically at checkout depending on your store's location and when you opened your store in a particular country. Some rules apply to all stores in specific countries. Starting July 26, 2026, additional rules apply to new stores created on or after July 6, 2026, and to existing stores that set up their first retail location in a listed country on or after July 6, 2026.

Cash rounding rules apply to all stores

The following cash rounding rules apply automatically at checkout for the specified countries:

Cash rounding rules for new stores and first retail locations

Starting July 26, 2026, cash rounding applies automatically in the countries listed below when either of the following conditions applies:

• You created a new Shopify store on or after July 6, 2026.
• You have an existing Shopify store and set up your first retail location in one of the listed countries on or after July 6, 2026.

Existing retail locations where cash rounding is off aren't automatically switched on.

Configure cash rounding in the Shopify admin

From the Shopify admin, you can manually configure cash rounding rules for each country where you use Shopify POS. At checkout, Shopify POS applies the cash rounding rule for the location where the order is completed. If that location doesn't have a custom rule, then Shopify POS applies the default cash rounding rule for the location's country.

You can configure the rounding method and denomination. If you select Nearest for a denomination that supports midpoint rounding, then you can choose whether midpoint amounts round up or down. For example, with a $0.10 CAD rounding denomination, $3.05 CAD can round down to $3.00 CAD or up to $3.10 CAD.

Steps:

1. From your Shopify admin, go to Point of Sale > Settings.

2. In the Customization section, click POS app.

3. Click Checkout > Cash.

4. In the Cash rounding section, select the dropdown menu for the country that you want to customize cash rounding rules for, and then select one of the following options:

   • To turn cash rounding off, select No rounding.
   • To round up or down to the nearest denomination, select Nearest, select the denomination, and then select how midpoint amounts are rounded if that option is available.
   • To always round up to the nearest denomination, select Round up always, and then select the denomination.
   • To always round down to the nearest denomination, select Round down always, and then select the denomination.

5. Click Save.

Confirm cash rounding in Shopify POS

In Shopify POS, you can confirm cash rounding for each order on the order details page in the Payment summary section. You can also confirm cash rounding in the Shopify POS Analytics by tapping More > Analytics > Payments report > Cash section.

In the Payments report you can confirm the following cash rounding amounts:

• The Cash rounding adjustment
• The Rounded net payments

Confirm cash rounding in the Shopify admin

Cash rounding adjustments display in the Shopify admin on order details pages, payments reports, and the cash tracking page in the Point of Sale channel.

Order details page

In the Shopify admin, navigate to an order details page for an order placed on Shopify POS, and then review the order's payment summary or timeline.

You can confirm the following cash rounding amounts in the summary card:

• The Cash rounding adjustment
• The Rounded net payment

In the order timeline, you can confirm the following for payments and refunds:

• The original (unrounded) amount
• The Cash rounding adjustment
• The final rounded amount

Analytics

You can customize the Payment finance reports (such as Payments by Type) to add Cash rounding and Rounded net payment columns.

If you use the ShopifyQL query editor to customize your report, then you'll need to add cash_rounding and rounded_net_payments to the query.

Cash tracking

In the Point of Sale channel in the Shopify admin, the Cash tracking report includes cash rounding. On the Cash tracking page, the Cash payments section displays rounded numbers for the following line items:

• Gross payments
• Refunds
• Net payments

Customer receipts for cash rounding

The cash rounding adjustment and cash-rounded payment display on your customers' printed receipt. If you have an online store, then the order status page in your customers' account also displays the cash rounding adjustment and rounded payment or refund.

All email and SMS order notifications sent to your customers also display cash rounding adjustments and cash-rounded payments or refunds.

The POS Terminal's customer display mode also displays cash rounding in the final total, after taxes are applied.