Setting up and managing Shopify Product Network

Setting up the Shopify Product Network app includes choosing placements for seller products, setting optional brand and category exclusions, and activating the app. After setup, you can edit your placements and exclusions.

Before you set up Shopify Product Network, review the Requirements and considerations for Shopify Product Network and How Shopify Product Network recommendations work.

Choosing where seller products display on your store

Each placement is a place on your store or in marketing emails where products from other Shopify stores, also known as seller products, are dsiplayed. You can turn on as many placements as you want, or turn them off anytime. Turning on more placements gives customers more chances to discover seller products, which can increase your potential commission.

In the Shopify Product Network app, placements are grouped into the following types:

• Pre-purchase placements: These are pages that a customer views before checkout, including Search and Collections. Pre-purchase placements aren't compatible with Hydrogen or Headless storefronts.
• Post-purchase placements: These are the pages that a customer views after checkout, including your Thank you and Order status page. Your store must use the new version of the Thank you and Order status pages to display post-purchase placements.
• Apps placements: These are placements within your Shopify Messaging email campaigns. Abandoned checkout emails only display cart items from your store, not from other Shopify stores.

Search placement

The Search placement adds seller products to your store's search results, with a Sold by label on each listing. This placement includes related seller products when a search doesn't match products in your catalog, so customers can still find options on your store. Seller products only populate in full search results, and aren't included in typeahead search.

Collections placement

The Collections placement adds seller products that match or complement the collection to your collections pages, with a Sold by label. This placement lets customers who are already shopping a collection discover seller products that fit the collection theme.

Thank you placement

The Thank you placement adds seller products to the Thank you page right after checkout. This placement highlights complementary products to customers right after they've completed a purchase, when they're still engaged with your store.

Order status placement

The Order status placement adds seller products to the page customers use to track an order. Customers often return to this page during order tracking, so they get another opportunity to browse related seller products.

Shopify Messaging

You can add a product section to a Shopify Messaging email template to include seller products in that marketing campaign next to your own content.

Set up and activate Shopify Product Network

After you install the Shopify Product Network app from the Shopify App Store, you need to set up your placements and activate the app. After you complete setup, seller products might take time to populate as the app generates recommendations.

Steps:

1. From your Shopify admin, go to Apps > Product Network.

2. Click Placements.

3. In the Placements section, turn on the placements where you want seller products to display. If you've previously customized your product template or use a custom theme, then you're also prompted to create a new template.

4. Optional: After you set up placements, do any of the following to preview your placements:

• Click Preview to view examples of seller products on each of your placements.
• To change the way seller products display on your store, click Preview product in Collections, or Search. After you edit the template, click Save.
• To preview what kinds of seller products might be recommended on your store, click Open Product Network products from the Placements section.

5. Optional: Set up exclusions so specific brands or categories don't display on your store. In the Exclusions section, click the + icon next to Brands or Categories to add an exclusion, or click the - icon next to any brand or category to remove it. Learn more about exclusions.
6. When you're ready to activate Shopify Product Network, click Turn on.
7. Review the details in the dialog, and then click Agree and turn on.

Edit your Shopify Product Network placements and exclusions

You can change your Shopify Product Network placements and which brands or categories you exclude anytime after setup.

Steps:

1. From your Shopify admin, go to Apps > Product Network.

2. Click Placements.

3. Make any of the following changes:

   • In the Placements section, use the toggles to turn placements on or off.
   • In the Exclusions section, click + next to Brands or Categories to add an exclusion, or click - next to an exclusion to remove it.

Turn off Shopify Product Network

You can turn off Shopify Product Network at any time. After you turn off Shopify Product Network, seller products are no longer visible on your store.

Existing orders aren't canceled after you opt out of Shopify Product Network. Each selling store still fulfills its items and handles support for those orders. Learn more about Shopify Product Network orders and fulfillment.

After you turn off Shopify Product Network, you receive any commissions that you've earned by the end of that month.

Steps:

1. From your Shopify admin, go to Apps > Product Network.

2. Click Placements.

3. Click Turn off.