Requirements and considerations for using Shopify Product Network

Before you set up Shopify Product Network, review the eligibility requirements, incompatible features, and other considerations on this page to review whether it's a good fit for your store.

Eligibility requirements for using the Shopify Product Network app

To use the Shopify Product Network app, your store must meet the following requirements:

• Region and currency: Your store must be located in the United States, and sell in USD.
• Payments: Your store must have both Shopify Payments and Shop Pay activated.
• Network Intelligence: Your store must have Shopify Network Intelligence activated.
• Customer accounts: Your store needs to use the new version of customer accounts.
• Privacy compliance: Your store must meet the Shop Campaigns privacy law compliance requirements. Consider automated privacy settings so that your policies can stay current as rules change.
• Product categories: You don't sell restricted products, such as alcohol, tobacco, or mature products.

Incompatible features with Shopify Product Network

The following features aren't compatible with Shopify Product Network seller products displaying on your store or at checkout:

• Shopify B2B orders: Seller products don't display at checkout for B2B orders.
• Draft orders: Seller products don't display at checkout for draft orders.
• Flash sales: Seller products don't display on your store during a flash sale.
• Custom metafields on seller products: If a seller product uses custom metafields for attributes, then those attributes don't display on the product page on your store.

Other considerations when using Shopify Product Network

Review the following additional considerations when using Shopify Product Network:

• Customer location: Seller products display only to customers in the United States.
• Language: Seller products display only in English. They aren't translated.
• Checkout customizations: Only your own checkout customizations apply at checkout. Checkout customizations from other Shopify stores whose products are recommended don't display.
• Shipping policy from the selling store: If the other Shopify store that's selling through Shopify Product Network doesn't have a shipping policy, then the shipping policy link doesn't display on the product page or at multi-store checkout. Customers should contact that store for shipping details.
• Shipping rates and discounts: Your shipping rates and discounts apply only to your own products at checkout. For example, a free shipping rate you offer covers only your products, not seller products.