Customer payment methods with Shopify Payments in Slovenia
When you use Shopify Payments in Slovenia, you can accept customer payments with credit and debit cards, accelerated checkouts, local payment methods, and cryptocurrency. Review the available options to determine which payment methods to activate for your store. The payment processing rates that you're charged for customer card purchases with Shopify Payments depend on the subscription plan that you have for your Shopify account.
With Shopify Payments, you can manage your payment processing and order management systems directly from your Shopify admin. Shopify Payments protects your customers' data through fraud detection and encryption methods such as 3D Secure.
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Credit and debit cards with Shopify Payments in Slovenia
Shopify Payments is only available for online selling in Slovenia. You can't use Shopify Payments for in-person (POS) payment processing. To accept payments in person with Shopify POS, you must use an external card terminal with a third-party payment processor.
When you activate Shopify Payments, credit and debit card payments are automatically activated and no additional setup is required. You can accept payments from the following credit and debit card brands:
- Visa
- Mastercard
- American Express
- UnionPay
Accelerated checkouts with Shopify Payments in Slovenia
The following accelerated checkout payment methods are available with Shopify Payments in Slovenia:
Local payment methods with Shopify Payments in Slovenia
Local payment methods must be activated in the Payments section of your Shopify admin.
Local payment methods are displayed at checkout based on your customer's location, not your store's location. This means that you can accept payments from customers in different countries using their chosen local payment methods.
For example, if your store is located in Slovenia, you have iDEAL | Wero activated as a local payment method, and your customer is located in the Netherlands, then iDEAL | Wero appears as a payment option at checkout for that customer.
Review the following table to learn more about which payment methods you can activate and which countries your customers must be located in to use these options at checkout.
| Payment method | Customer location |
|---|---|
| BLIK | Poland |
| Przelewy24 | Poland |
| Klarna | Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom |
| Bancontact | Belgium |
| iDEAL | Wero | Netherlands |
| MobilePay | Denmark, Finland |
| TWINT | Switzerland |
Additional eligibility requirements for specific local payment methods
The following local payment methods have additional eligibility requirements:
- MobilePay: Your customers must be located in Denmark or Finland and select DKK, EUR, NOK, or SEK. Learn more about the requirements when using MobilePay with Shopify Payments.
- TWINT: Your customers must be located in Switzerland and paying in CHF. Learn more about the requirements for using TWINT with Shopify Payments.
- iDEAL | Wero: You must have processed at least 100 orders with Shopify Payments before you can activate iDEAL | Wero. Learn more about the requirements when offering iDEAL | Wero as a local payment method.
Accepting payments with Klarna for Shopify Payments in Slovenia
With Shopify Payments for Slovenia, you can choose to offer your customers the option of paying with Klarna. Eligible customers can choose to pay for their orders immediately, by invoice, or through installments using direct debit or a credit card. Klarna payment methods are inactive by default when you set up Shopify Payments for Slovenia, but you can activate them from the Shopify Payments section of your admin.
The Klarna payment options offered to your customers at checkout are dependent on certain factors. Your customers can pay with Klarna payment options if they're based in Austria, Belgium, Czechia, Denmark, Finland, France, Greece, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, or the United Kingdom.
Customers can also checkout in their local currency if you've activated local currencies or a Market selling in certain currencies:
- Swiss franc (CHF)
- Czech koruna (CZK)
- Danish krone (DKK)
- Euro (EUR)
- British pound (GBP)
- Norwegian krone (NOK)
- Polish złoty (PLN)
- Swedish krona (SEK)
Customer inquiries and disputes when using Klarna for Shopify Payments in Slovenia
If a customer disputes a transaction paid for with Klarna for Shopify Payments, then the process is handled in the Shopify admin, similar to a standard card transaction dispute.
The customer has 180 days from the date of purchase to open an inquiry. After an inquiry is opened, the following process begins:
- Customers open the inquiry through the Klarna app.
- Merchants are notified of the open inquiry through the Shopify admin.
- Merchants can resolve inquiries by refunding or coming to another agreement with the customer.
If the inquiry isn't resolved after 13 days, then the inquiry becomes a dispute.
Merchants are required to respond in the Shopify admin. There's no correspondence between the merchant and Klarna. Merchants should submit all possible evidence in this submission, as it isn't possible to add more evidence later.
Klarna typically makes a decision on the dispute within a month of the evidence being submitted.
Customers can still file chargebacks with their bank instead, but these disputes aren't managed by Klarna and follow the usual dispute process.
Cryptocurrency with Shopify Payments in Slovenia
With Shopify Payments in Slovenia, you can accept cryptocurrency payments in USD Coin (USDC).