Setting up payment methods for your B2B business

Your B2B customers might require different payment methods and terms, because B2B orders are typically larger and not always paid at time of checkout. You have the option to collect payments upfront at checkout, or collect full or partial payments at a later date on B2B orders with payment terms.

In this article you can find an overview of the different payment options in Shopify B2B and how to set them up in your store.

Considerations for setting up B2B payment methods

Before you set up payment methods for your B2B business, review the following considerations:

The following payment methods are incompatible with Shopify B2B:
Some payment methods have eligibility requirements based on region, business type, or product offering.
If you operate a blended store, then the payment methods that you set up are available to all customers by default, depending on eligibility. However, you can customize the availability of these payment methods to specific customers or types of customers.

Available payment methods for B2B

You can use a variety of payment methods for your B2B business on Shopify. Review the following payment methods that are available to use with Shopify B2B.

Shopify Payments

Shopify Payments lets you accept all major payment methods as soon as you set up your Shopify store. You also don't need to set up a third-party payment provider or business account.

When you use Shopify Payments, you can do the following:

Accept credit cards, debit cards, and local payment methods, including Automated Clearing House (ACH) bank direct debit payments.
Allow B2B customers to save their credit cards or bank accounts securely.
Use vaulted cards or vaulted bank accounts to process future B2B payments from your Shopify admin.
Start accepting payments as soon as you open your store.

Apple Pay

You can activate Apple Pay as a payment option for your B2B business. Your B2B customers can pay for their orders and invoices without manually entering credit card details. You can also automatically reconcile payments in your Shopify admin.

If you’re setting up a blended store with Apple Pay already activated, then it’s automatically activated as a payment option for B2B orders without payment terms.

Third-party payment providers

If you're not using Shopify Payments and you want to accept credit cards and debit cards in your store, then you can choose from over 100 third-party payment providers. You can choose this option based on eligibility, preference, or availability in your geographical location.

PayPal

You can activate PayPal as a payment option so your B2B customers can pay for their orders and invoices without using a credit card. You can also automatically reconcile payments within your Shopify admin.

If you’re setting up a blended store with PayPal already activated, then it’s automatically activated as a payment option for B2B orders without payment terms.

Manual payment methods

For orders that can't be paid using a credit card, you can set up a manual payment method, such as money order, bank transfer, or bank deposit. When your customers use a manual payment method, you can arrange to receive their payment in a way that works best for them. After you receive the payment, you can manually record the payment on the order in your Shopify admin.

If your plan supports B2B capabilities, and you're using Shopify Payments, then you can process multi-currency payments using manual payments. You need to add a market for the currency that you want to process manual payments for.

Manual payment methods are displayed only when it's time for the customer to pay. They aren't displayed in the following scenarios:

Orders with payment terms, where the customer pays at a later date.
Orders where the company location checkout setting is set to Submit all orders as drafts for review. Customers can pay using manual payment methods after you review the draft order and send them an invoice. To display manual payment methods at the initial checkout, you can set the company location checkout setting to Automatically submit orders.

Gift cards

Gift cards at checkout are turned off by default for Shopify B2B and aren't available on plans other than Shopify Plus. If you're on Shopify Plus and you want to activate gift cards at checkout in your B2B store, then the store or organization owner must contact Plus Support to make the request.

Store credit

You can set up store credit for your B2B business on Shopify to display store credit as a payment method at checkout.

If you operate a blended store, then store credit is activated for both D2C and B2B customers. You can't activate store credit for specific customers or customer types.

Additional payment methods

You can set up alternative payment methods, such as cryptocurrency, to allow your B2B customers to pay for their orders online using something other than a credit card. Some alternative payment methods can be activated directly from your Shopify admin, and others might require you to install an app.

Customizing payment methods for your B2B business

You can control which payment methods your B2B and D2C customers have access to. After setting up your payment methods, you can customize payment method availability using Checkout Blocks. This app lets you hide, rename, and reorder payment methods based on conditions that you set.

You can also use the following options to customize which payment methods customers can use:

A third-party app.
A custom app using the Payment Customization Function API. Shopify Functions are available on all plans.