Point of Sale staff management

Shopify POS staff management lets you control who can use Shopify POS, which retail locations they can access, and which POS tasks they can complete. You can use staff management to give each staff member the right level of access for their role in your store.

If you're planning your staff setup, then review Understanding Shopify POS staff management to learn about POS staff types, location access, PINs, POS roles, and permissions. If you need to add or update staff from Shopify POS, then review Managing staff in the Shopify POS app to add POS app only staff, change roles, update contact information, change PINs, or delete staff.

Some staff setup requirements depend on how staff access Shopify POS. Staff might need to meet the Shopify POS login requirements before they can log in with a Shopify account or login credentials. If staff don't meet the login requirements, then they can use their PIN to access Shopify POS only after an eligible staff member logs in first.

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