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Setting up an Epson T88 series receipt printer

Follow this guide to connect your Epson T88 series receipt printer with Shopify POS, load paper, and make sure everything is set up for smooth in-person sales.

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Plug in your Epson T88 series receipt printer

Before you can use your Epson T88 series receipt printer, you need to connect your printer to a power supply.

Steps:

  1. Plug one end of the power cable into the back of your receipt printer.
  2. Plug the other end of the cable into a power outlet, and then turn on the printer.

If the paper is loaded, then a diagnostic report prints.

Choose how to connect your Epson T88 series receipt printer

You can connect your Epson T88 series receipt printer in the following ways:

Epson T88 series receipt printer connection types and considerations when using Shopify POS
Connection typeConsiderations
USB with the Shopify POS HubRecommended for the most reliable setup. Compatible with iPad and Android devices.
Ethernet (LAN)Compatible with iOS and Android devices. Plug the printer into your router with an Ethernet cable. LAN-capable printers connect to your router, not the POS Hub.

Connect your Epson T88 series receipt printer

You can connect your Epson T88 series receipt printer with a USB cable through the POS Hub or with an Ethernet/LAN cable.

Steps:

USB
  1. Connect your printer to a power supply.
  2. Connect one end of the USB cable to the printer, and the other end to the POS Hub.
  3. After a few moments, Shopify POS connects to the printer. If prompted by the device, then allow the printer connection.
  4. Confirm that your printer displays as connected in Shopify POS by tapping the Connectivity icon > Receipt Printers.
Ethernet/LAN
  1. Connect your printer to the power supply.
  2. Connect one end of the Ethernet cable to the printer, and the other end to either your router or LAN connection.
  3. Open Shopify POS and then tap the Connectivity Icon icon.
  4. Tap + Add hardware > Receipt Printer.
  5. In the Available network printers section, tap your printer model.
  6. Optional: Test which printer you're setting up by tapping Print test receipt.

Backup printers

If your default receipt printer disconnects when you select to print a receipt during a checkout flow, such as order or gift card, then a dialog displays on the Shopify POS screen that allows you to select a backup printer to connect to. All paired and unpaired network printers display. Tap Print next to one of the printers in the Paired printers section or tap Connect next to one of the printers in the Available network printers section to select a new default printer.

Customizing your printed receipts

You can customize both the basic receipt layout and the transaction description on your printed receipts. Learn more about customizing your printed receipts.