Publishing your products to Whatnot
After you install the Whatnot sales channel and connect your Whatnot account to Shopify, you need to decide which products you want to sell on Whatnot.
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Syncing your products to the Whatnot sales channel
To select the products that you want to include in the Whatnot sales channel, refer to Set product availability in your sales channels on the Whatnot help center.
After you set your product availability, the products that you select should display as synced in your Whatnot sales channel. If any products display as Failed to sync, then in your Whatnot sales channel, click Inventory > Failed to Sync. Review the error message for any unsynced products, fix the error that's displayed, and then check that the product successfully displays in your Synced Listings.
After your selected products are successfully synced, they're initially imported into Whatnot as Buy It Now listings. You can edit your products in Whatnot to set them as live show listings. Refer to Importing and Activating Shopify Listings on Whatnot for further information and the steps to follow.
The following product details are synced from Shopify to Whatnot, and any changes that you make to these product details in Shopify are automatically updated in Whatnot:
- Title
- Description
- Images
- Category
- Price
- Inventory
- Variants
- Whatnot Condition metafield
- Whatnot Category metafield
Automatically publish your products on Whatnot
By default, all of your synced products are imported into Whatnot as inactive. You can configure your Whatnot settings in Shopify so that all products you include in the sales channel are automatically made active and published on Whatnot as Buy It Now listings.
Steps:
From your Shopify admin, go to Sales channels > Whatnot.
Click Settings.
In the Sync Settings section, activate Automatically publish products to Whatnot.
Click Save Settings.
Managing your Whatnot product pricing
You can set Whatnot-specific prices for your products by using the integrated Whatnot Price metafield. Refer to Setting Different Prices for Whatnot Integration in Shopify for further information and the steps to follow.
You can also configure a percentage increase or decrease to your existing Shopify prices, to set a higher or lower price for all your synced products on Whatnot.
For products that have a different price set with the Whatnot Price metafield, any percentage increase or decrease with the Price Delta field is applied to the metafield price value.
You can also round your Whatnot product prices up or down to whole-currency amounts.
Set a percentage increase or decrease for your Whatnot prices
From your Shopify admin, go to Sales channels > Whatnot.
Click Settings.
In the Sync Settings section, enter a value in the Price Delta field for how much you want to increase or decrease your product prices by for your Whatnot listings.
Click Save Settings.
Round up your Whatnot product prices
From your Shopify admin, go to Sales channels > Whatnot.
Click Settings.
In the Sync Settings section, activate Round up prices.
Click Save Settings.
Allow customers to make offers on your products
You can let customers offer a different price for your products. Customers can ask for a percentage discount, or suggest a custom amount for buying the product. You can accept or decline their offer, or counter with a different price. For more information, refer to Receive and respond to offers on Buy It Now products on the Whatnot help center.
Steps:
From your Shopify admin, go to Sales channels > Whatnot.
Click Settings.
In the Sync Settings section, activate Allow offers on products.
Click Save Settings.