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Transferring funds with Shopify Balance

You can transfer funds between your Shopify Balance accounts, to your Shopify Balance accounts from a connected bank account, and from your Shopify Balance account to a bank account. Shopify Balance transfers are sent immediately, but they can take up to 6 business days to be delivered.

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Transfer funds between your Shopify Balance accounts

If you already have multiple Shopify Balance accounts set up, then you can transfer funds between them.

To set up additional Shopify Balance accounts, learn more about creating multiple Shopify Balance accounts.

Steps:

  1. From your Shopify admin, go to Finance.

  2. Click Transfer funds.

  3. From the From drop-down menu, select the Shopify Balance account that you want to transfer the funds from.

  4. From the To drop-down menu, select the Shopify Balance account that you want to move the funds to.

  5. Enter the amount you want to transfer.

  6. Click Review details.

  7. Click Transfer funds.

Transfer funds between your Shopify Balance account and a connected bank account

You can transfer funds from a bank account that you've connected to your Shopify Balance account and from your Shopify Balance account to a bank account. Funds can take up to 6 business days to arrive in your Shopify Balance account. If you need to cancel a transfer, then you must cancel it within the first 2 days after the transfer is authorized. You can transfer funds to your Shopify Balance account or from your Shopify Balance account.

Transfer funds to your Shopify Balance account

You can transfer money to your Shopify Balance account from a bank account using your Shopify Balance account details.

Steps:

  1. From your Shopify admin, go to Finance.

  2. Click Main.

  3. Select the account that you want to add money to.

  4. To copy your Shopify Balance account details, complete the following actions:

    1. Click Account settings, then click Show details.
    2. Click the clipboard icon.

  5. Log in to your existing business or regular bank account where you want to draw the money from.

  6. Follow your bank's regular process to transfer money out of your bank account using your Shopify Balance account details.

Transfer funds from your Shopify Balance account

You can transfer funds from your Shopify Balance account to a connected bank account. Most transfers submitted before 1:00 pm Eastern Time arrive on the same day. Transfers submitted after 1:00 pm Eastern Time or on weekends and holidays are processed the next business day.

For security reasons, you might receive a prompt to authenticate your account again.

Steps:

Desktop

  1. From your Shopify admin, go to Finance.

  2. Click Transfer funds.

  3. From the From drop-down menu, select the Shopify Balance account that you want to transfer the funds from.

  4. From the To drop-down menu, select the bank account that you want to transfer funds to.

  5. If you haven't connected a bank account yet, then complete the following steps:

    1. Click Connect a bank account.
    2. Log in to your bank to select the account that you want to link.
    3. Click Connect account.

  6. Enter the amount that you want to transfer.

  7. Optional: Enter a description. The description is displayed on the recipient's account.

  8. Click Review details.

  9. Confirm that the details are accurate, and then click Authorize transfer.

Shopify Balance mobile app
  1. From the Shopify Balance mobile app, tap the Now icon.
  2. Tap the Move money icon, and then tap Transfer.
  3. Select the Shopify Balance account that you want to transfer the funds from.
  4. Select the bank account that you want to transfer the funds to. If you haven't connected a bank account yet, then tap Connect account and follow the prompts.
  5. Enter the amount that you want to transfer.
  6. Tap Review.
  7. Confirm the details, and then tap Send.

Remove a connected bank account from your Shopify Balance account

If you no longer want a bank account connected to your Shopify Balance, then you can remove it in your Shopify admin.

Steps:

  1. From your Shopify admin, go to Finance.

  2. Click More actions > Connected bank accounts.

  3. Click reset for the bank account that you want to remove.

  4. Click Delete account.

Send money to a recipient

You can send money from your Shopify Balance account to an individual or a business that you've saved as a recipient. For more information, refer to Sending money from Shopify Balance.

Automatic transfers between your Shopify Balance accounts

You can use auto-transfer rules to automatically distribute a percentage of each Shopify Payments payout across your Shopify Balance accounts and connected external bank accounts. For more information, refer to Setting up auto-transfer rules for Shopify Balance.

Your bank is unavailable on Plaid

If your bank isn't available on Plaid, then you have the following options:

  • Save your bank account to a recipient and send money to yourself.
  • Log in to your bank account and transfer funds using your Shopify Balance account's routing and account numbers. Funds transferred using your Shopify Balance account's routing and account numbers might take up to 3 business days to be available in your Shopify Balance account.