Sending money by bank transfer or wire in Shopify Balance

You can send money from your Shopify Balance account to a recipient by bank transfer or by a U.S. domestic wire. The delivery method that you select determines the fee and how quickly the funds arrive.

Before you can send money, you need to add the recipient and save a bank account for the delivery method that you want to use.

You can send money in your Shopify admin or in the Shopify Balance mobile app.

Considerations for sending money

Before you send money to a recipient, review the following considerations:

Wire transfers sent before 5:00 pm Eastern Time arrive the same day. Wire transfers sent after 5:00 pm Eastern Time, or on a weekend or a holiday, arrive the next business day.
Many banks use different routing numbers for wire transfers and bank transfers. Make sure that the routing number matches the delivery method that you selected. The wrong routing number can delay the transfer or cause it to fail.
You can save more than one bank account to the same recipient. For example, one recipient can have a bank transfer account and a wire account.

Delivery methods and fees

Each bank account that you save to a recipient uses one delivery method: a bank transfer over the automated clearing house (ACH) network, or a U.S. domestic wire. The delivery method determines the fee, and it determines which recipient details you need.

Delivery methods for sending money from Shopify Balance, with the fee, delivery time, and recipient details that each one requires.
Delivery method	Fee	Delivery time	Required recipient details
Bank transfer (ACH), also known as an ACH transfer in the Shopify Balance mobile app	Free	Same or next business day	Routing number and account number
U.S. domestic wire, also known as a Wire transfer in the Shopify Balance mobile app	$10 USD per transfer	Same or next business day	Routing number, account number, and the recipient's address

Send money to a recipient

You can send money from any of your Shopify Balance accounts to one of the recipient's saved bank accounts. Each delivery method has its own fee and delivery time, so review the fees and delivery times before you select one.

After you send the transfer, a confirmation is displayed with an estimate of when the funds arrive. The confirmation is Funds are on their way in your Shopify admin, and Transfer initiated in the Shopify Balance mobile app. The transfer is also displayed in your transaction history. Learn more about finding transactions in your Shopify Balance account.

Steps:

Desktop

From your Shopify admin, go to Finance.
Click Send money.
Select the recipient that you want to send money to.
Select the delivery method for the transfer.
Select the bank account that you want to send the funds to, and then enter the amount.
From the From section, select the Shopify Balance account to send the money from.
Click Review.
Optional: Enter a reference for the transfer.
Review the transfer details, and then click Send money.

Shopify Balance mobile app

From the Shopify Balance mobile app, tap the icon.
Tap the icon, and then tap Send.
Enter the amount that you want to send.
Select the recipient that you want to send money to. To add a new recipient, tap Create recipient and enter their details.
Tap Review.
Optional: Tap Add description, enter a description, and then save.
Tap Send. When you use the Shopify Balance mobile app on a device for the first time, you're prompted to verify your identity with your passkey or Face ID.