Managing your social sign-in options
You can manage the social sign-in methods that you've connected to customer accounts from the Customer accounts settings in your Shopify admin.
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Managing your social sign-in options
You can edit, turn off, or remove a social sign-in method that you've connected.
After you turn off or remove a social sign-in method, customers remain logged in to prevent disruption. Social sign-in sessions expire naturally, or when customers sign out.
Steps:
From your Shopify admin, go to Settings > Customer accounts.
In the Authentication section, click Manage.
Next to the sign-in method that you want to change, click the … menu.
Do any of the following:
- To edit a sign-in option, click Manage, and then update the credentials that you want to edit.
- To turn off a sign-in option without removing it, click Turn off.
- To remove a sign-in option, click Remove, and then click Remove in the dialog.
Updating your social sign-ins when changing your customer accounts domain
If you plan to change your customer accounts domain to a different URL, then you'll need to update your social sign-in settings before making the change in Shopify. This ensures customers can continue to sign in without interruption.
These steps are required when you update your customer accounts URL in Shopify from the legacy format, such as shopify.com/1234567890/account, to the new subdomain format account.your-store.com, or from an existing subdomain to a different subdomain, such as updating account.your-store.com to customers.your-store.com.
You'll add the new domain to your social provider's settings alongside your current domain. After you change the customer accounts domain in Shopify and confirm the customer accounts sign-in and sign-out process is working, then you can remove the old domain entries. You need to repeat these steps for each social sign-in option that you've activated.
Steps:
Add the new customer accounts subdomain to Google
- Go to Google Cloud Console and open APIs & Services > Credentials.
- Select the OAuth 2.0 Client you created for Shopify.
- In Authorized JavaScript origins, add a new entry. For example:
https://account.your-store.com - In Authorized redirect URIs, add a new entry. For example:
https://account.your-store.com/authentication/social/google/callback - In Deauthorize callback URL, add a new entry. For example:
https://account.your-store.com/authentication/social/google/revoke - Save your changes. Keep both the old and new URLs for now.
- Return to your Shopify admin and follow the steps to change your accounts domain to the new custom subdomain URL in Shopify.
- Test both sign-in and sign-out with each social option on your storefront to confirm that everything works.
- Optional: After the sign-in process is confirmed to work correctly, you can return to Google and remove the old domain entries.
Add the new customer accounts subdomain to Facebook
- Go to Meta for Developers and open your app.
- Navigate to Facebook Login > Settings.
- In Valid OAuth Redirect URIs, add a new entry. For example:
https://account.your-store.com/authentication/social/facebook/callback - In Deauthorize Callback URL, add a new entry. For example:
https://account.your-store.com/authentication/social/facebook/revoke - Navigate to Settings > Basic.
- In App Domains, add a new entry. For example:
account.your-store.com - Save your changes. Keep both the old and new URLs for now.
- Return to your Shopify admin and follow the steps to change your accounts domain to the new custom subdomain URL in Shopify.
- Test both sign-in and sign-out with each social option on your storefront to confirm that everything works.
- Optional: After the sign-in process is confirmed to work correctly, you can return to Facebook and remove the old domain entries.
Managing Sign in with Shop
If you have Shop Pay activated, then your customer can sign in with their Shop credentials and saved passkeys. Customers are also automatically signed in with Shop after they check out on your store using Shop Pay.
Sign in with Shop is activated automatically for customer accounts, and can only be removed from your store if you deactivate Shop Pay.
Learn how to add a Sign in with Shop button to your store.