Inviting users

After you invite a user to your Partner organization, the staff member receives an email invitation to complete the set up of their user account. Invitations to create a staff login expire in seven days. If the invitation isn't accepted within seven days, then remove and re-add the user to send a new invitation.

Users who haven't completed their accounts have the Pending status in the Users section of your Partner organization settings.

Steps:

1. From your Partner Dashboard, go to Organization.

2. Click Add users.

3. Enter the email address of the user. This email is where they'll receive the invitation as well as any email notifications relating to your store.

4. In the Roles and groups section, click Assign.

5. Select a role, or create a new role. Click Assign to assign additional roles.

6. Assign store access for the role by selecting specific stores or selecting Assign all and future stores.

7. Click Done.

8. In the Two-step authentication section, select whether two-step authentication is required or not when the user logs in through a browser.

9. Click Save.

If you receive an invitation to join a Shopify store, organization, or Partner organization, then you have seven days to accept the invitation.

Steps:

1. From the invitation email, click Accept invite.
2. Log in to your Shopify account.
3. Optional: If you don't have a Shopify account, then create a Shopify account, enter the following information:
   • Email address
   • First name and last name
   • Optional: Phone number
   • Password
4. Click the name of the Partner organization that you're invited to join.

After seven days the link will expire. If the link in your invitation email no longer functions, then you need a new invitation. Contact the administrator that sent you the invitation to request a new one.