Editing a customer profile on Shopify POS

You can change an existing customer's information in their profile, and choose whether your customer accepts marketing, so that you can save their details for future transactions.

Requirements for editing a customer profile on Shopify POS

Before you edit a customer profile on Shopify POS, review the following considerations:

  • To view the accepts email and SMS marketing options on Shopify POS, you need to activate SMS and email marketing in the Settings > Checkout > Marketing options section of your Shopify admin.
  • To view the SMS marketing option, Shopify POS needs to be on at least version 9.28.

Edit a customer profile on Shopify POS

You can edit a customer profile on Shopify POS with the following steps.

Steps:

  1. From Shopify POS, tap the Customer icon.
  2. Type customer's name or email in the search bar.
  3. Tap the i icon beside the customer's name in the search results.
  4. Edit customer information on the Edit customer screen. You can edit information such as name, address, and preferences.
  5. Optional: If your customer accepts marketing, then turn on one or both of the following options:
  • Accepts email marketing
  • Accepts SMS marketing
  1. Tap Save.