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Requirements for using the Epson FP-81 II RT receipt printer

Before you set up the Epson FP-81 II RT receipt printer with Shopify POS, make sure that your store and devices meet the following hardware and software requirements:

  • You use Shopify POS.

  • You have a compatible iPad running iOS 15 or higher, an iPhone running iOS 15 or higher, or a compatible Android device running version 10 or higher.

  • You need to have a Shopify store based in Italy.

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Shopify POS iOS and Android device compatibility requirements

Shopify POS is available for only iOS and Android devices. It's not available for laptop or desktop computers, or Amazon Fire tablets.

Shopify POS works with devices that meet the following requirements:

List of iPhones, iPads, Android devices, and POS Go, plus the required generations and operating systems, that work with Shopify POS.
DeviceDescription
iPadGeneration 5 or higher running iPadOS 15.1 or higher
iPad Air Generation 2 or higher running iPadOS 15.1 or higher
iPad miniGeneration 4 or higher running iPadOS 15.1 or higher
iPad ProAll iPad Pro models running iPadOS 15.1 or higher
iPhoneiPhone 7 or higher running iOS 15.1 or higher
POS GoPOS Go running the latest Shopify-provided software updates
AndroidPhone or tablet running official Android version 10.0 or higher, with Google Play Services and Google Mobile Services activated

Shopify POS no longer supports iOS 14 or lower. With older versions of iOS, you can continue to use the app but you can no longer update it. To take advantage of bug fixes and new features, you need to update your device to iOS 15.1 or higher. If that isn't possible, then switch to using Shopify POS on another device that is running iOS 15.1 or higher.

iOS permission requirements

If you update your device to iOS 15.1 or higher and use third-party Shopify apps, then you might need to activate Cross-Website tracking in your iOS settings. Cross-Website tracking lets third-party Shopify apps that you install in your Shopify admin stay connected in Shopify Inbox, Shopify Point of Sale, and the Shopify app.

To activate Cross-Website tracking, complete the following steps:

  1. On your iOS device, open the Settings app.
  2. Tap Shopify, Shopify POS, or Shopify Inbox.
  3. Activate Allow Cross-Website Tracking.

Where to buy the Epson FP-81 II RT receipt printer

You can buy the Epson FP-81 II RT receipt printer and printer paper from the Shopify Hardware Store for merchants in Italy.