Requirements for using the Shopify Tap & Chip Card Reader

Before setting up the Shopify Tap & Chip Card Reader, it's crucial to make sure that all requirements are met for smooth operation. On this page, you can find details on the prerequisites and supported devices for using the Shopify Tap & Chip Card Reader. You can also find information on where you can buy the Shopify Tap & Chip Card Reader.

Shopify Tap & Chip Card Reader requirements

To connect the Tap & Chip Card Reader, you need to meet the following requirements:

You need to use Shopify POS.
Your retail store's payment provider needs to be Shopify Payments and test mode is turned off.
Your store needs to be based in the United States.
Your physical retail locations need to be based in the United States.
You need to sell in USD.
Your store's currency needs to match the local currency of your physical store's location.
Location services needs to be activated in your devices settings.

Shopify POS iOS and Android device compatibility requirements

Shopify POS is available for only iOS and Android devices. It's not available for laptop or desktop computers, or Amazon Fire tablets.

Shopify POS works with devices that meet the following requirements:

List of iPhones, iPads, Android devices, and POS Go, plus the required generations and operating systems, that work with Shopify POS.
Device	Description
iPad	Generation 5 or higher running iPadOS 15.1 or higher
iPad Air	Generation 2 or higher running iPadOS 15.1 or higher
iPad mini	Generation 4 or higher running iPadOS 15.1 or higher
iPad Pro	All iPad Pro models running iPadOS 15.1 or higher
iPhone	iPhone 7 or higher running iOS 15.1 or higher
POS Go	POS Go running the latest Shopify-provided software updates
Android	Phone or tablet running official Android version 10.0 or higher, with Google Play Services and Google Mobile Services activated

Shopify POS no longer supports iOS 14 or lower. With older versions of iOS, you can continue to use the app but you can no longer update it. To take advantage of bug fixes and new features, you need to update your device to iOS 15.1 or higher. If that isn't possible, then switch to using Shopify POS on another device that is running iOS 15.1 or higher.

iOS permission requirements

If you update your device to iOS 15.1 or higher and use third-party Shopify apps, then you might need to activate Cross-Website tracking in your iOS settings. Cross-Website tracking lets third-party Shopify apps that you install in your Shopify admin stay connected in Shopify Inbox, Shopify Point of Sale, and the Shopify app.

To activate Cross-Website tracking, complete the following steps:

On your iOS device, open the Settings app.
Tap Shopify, Shopify POS, or Shopify Inbox.
Activate Allow Cross-Website Tracking.

Where to buy the Shopify Tap & Chip Card Reader

The Shopify Tap & Chip Card Reader is available only in the United States and can be purchased from the Shopify Hardware Store in supported countries.