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Requirements to use the Socket Mobile 1D barcode scanner

Before you can use the Socket Mobile 1D barcode scanner with Shopify POS, make sure that your hardware and software meet the requirements. Meeting these requirements ensures you can set up and use the scanner without issues at checkout.

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Where to buy the Socket Mobile 1D barcode scanner

You can buy the Socket Mobile 1D barcode scanner from the Shopify Hardware Store in supported countries.

Requirements to use the Socket Mobile 1D barcode scanners

To use this hardware with your Shopify store, you need to meet the following requirements:

  • You use Shopify POS.
  • You have a compatible iPad running iOS 15 or higher, an iPhone running iOS 15 or higher, or a compatible Android device running version 10 or higher.

Shopify POS iOS and Android device compatibility requirements

Shopify POS is available for only iOS and Android devices. It's not available for laptop or desktop computers, or Amazon Fire tablets.

Shopify POS works with devices that meet the following requirements:

List of iPhones, iPads, Android devices, and POS Go, plus the required generations and operating systems, that work with Shopify POS.
DeviceDescription
iPadGeneration 5 or higher running iPadOS 15.1 or higher
iPad Air Generation 2 or higher running iPadOS 15.1 or higher
iPad miniGeneration 4 or higher running iPadOS 15.1 or higher
iPad ProAll iPad Pro models running iPadOS 15.1 or higher
iPhoneiPhone 7 or higher running iOS 15.1 or higher
POS GoPOS Go running the latest Shopify-provided software updates
AndroidPhone or tablet running official Android version 10.0 or higher, with Google Play Services and Google Mobile Services activated

Shopify POS no longer supports iOS 14 or lower. With older versions of iOS, you can continue to use the app but you can no longer update it. To take advantage of bug fixes and new features, you need to update your device to iOS 15.1 or higher. If that isn't possible, then switch to using Shopify POS on another device that is running iOS 15.1 or higher.

iOS 14 permission requirements

If you update your device to iOS 14 or higher, then you need to activate Cross-Website tracking in your iOS settings to use the Socket Mobile 1D barcode scanner with Shopify POS.

To activate Cross-Website tracking, complete the following steps:

  1. Open the Settings app on your device.
  2. Tap Shopify POS.
  3. Activate Allow Cross-Website Tracking.