Uninstalling the POS sales channel
You can uninstall Shopify POS from your Shopify admin. Uninstalling POS properly can ensure you don't lose data and can stop any recurring subscription charges. Before uninstalling, make sure to take the following actions:
- Review your POS Pro subscription.
- Fulfill all POS orders.
- Process all returns or refunds on POS orders.
- Remove the Shopify POS app from all devices.
Downgrade your POS Pro subscription
If you want to cancel any future charges for your POS Pro subscription, then you need to downgrade every location that subscribes to POS Pro before uninstalling the POS sales channel.
Steps:
From your Shopify admin, go to Sales channels > Point of Sale.
Click Settings and then click Subscriptions.
Select that location that you want to cancel POS Pro for.
Click Cancel POS Pro.
Select Confirm downgrade on the cancellation modal.
Uninstall the POS sales channel
After canceling your POS subscription and uninstalling the POS sales channel, you can't publish products to the POS sales channel, fulfill orders, or manage performance in your Shopify POS app.
Steps:
From your Shopify admin, go to Sales channels > Point of Sale.
Click
> Uninstall.Select I understand the risks of uninstalling this sales channel.
Optional: Select a reason why you're uninstalling the sales channel.
Click Uninstall.