Setting up Shopify Subscriptions

After you install the Shopify Subscriptions app and set up subscription plans, your customers can make scheduled purchases on a recurring basis. You can manage all of your subscription plans and contracts within the Shopify Subscriptions app, and then display your subscription plans on your online store. The Shopify Subscriptions app also adds a new subscription policy and subscription email notifications to your store.

After you set up Shopify Subscriptions for your store, and create subscription plans for your products, you might need to modify subscription plans or contracts, update customer details, or adjust upcoming orders.

Display subscriptions on your online store

After you set up subscription plans, you can add a subscription widget to your product page. Subscription details display on the product, cart, and thank you pages.

Theme compatibility

Steps:

Desktop
  1. From your Shopify admin, go to Online Store > Themes.

  2. Click Edit theme next to the theme that you want to add the subscription widget to.

  3. Select an existing product template, or create a new template to add the subscription widget to.

  4. Under Product information, click Add block, and then select Subscription widget.

  5. Optional: Customize the subscription widget to match your store's theme.

  6. Click Save.

Mobile
  1. From the Shopify app, tap the Menu icon.

  2. In the Sales channels section, tap Online Store.

  3. Tap Edit theme next to the theme that you want to add the subscription widget to.

  4. Select an existing product template, or create a new template to add the subscription widget to.

  5. Under Product information, tap Add block, and then tap Subscription widget.

  6. Optional: Customize the subscription widget to match your store's theme.

  7. Tap Save or .

Vintage themes

The subscription widget is only supported on the following vintage themes:

  • Debut on version 15.0 or later
  • Brooklyn on version 17.0 or later

Steps:

  1. From your Shopify admin, go to Online Store > Themes.

  2. Click Horizontal menu > Edit code next to the theme that you want to add the subscription widget to.

  3. In the product-template.liquid file, add the following code snippet where you want the subscription widget to display on your product page.

<div class="subscriptions_app_embed_block"></div>
  1. Click Save, and then click Exit.
  2. Click Edit theme next to the same theme.
  3. On the sidebar, click the App embeds icon, and then click the toggle beside Subscription widget to turn the widget on.
  4. Optional: Customize the subscription widget to match your store's theme.
  5. Click Save.

Learn more about customizing themes and editing theme code.

Adding a subscription policy

If you've set up a subscription, then a new Purchase options cancelation policy is automatically added to your store. This policy is linked in the cart page and in the Express checkout section of the checkout as a cancelation policy, and in the checkout footer as Subscription policy.

If you leave the policy in the Shopify admin settings blank, then a default template is displayed to customers.

At checkout, customers must agree to the cancelation policy terms before they can complete their purchase.

Edit your store policies to update the Purchase options cancelation policy that's displayed to your customers.

Adding Subscription management options to your checkout and accounts pages

To permit your customers to manage their subscriptions themselves after purchasing a subscription or when logged in to their customer account, you can add Subscription management options into your checkout and customer accounts pages. Shopify Subscriptions supports the following blocks:

These management options are added as blocks using the checkout and accounts editor. Learn more about customizing your checkout and customer accounts with apps.

Add a Subscription management customer account page

You can add a dedicated Subscription management page where customers can manage their subscriptions when logged in to their accounts. This new page is added as a Customer accounts page in the checkout and accounts editor and can be edited at any time.

Subscriptions management page

Steps:

  1. From your Shopify admin, go to Settings > Checkout.

  2. In the Configurations section, click Edit next to the configuration that you want to customize.

  3. In the navigation sidebar, click the Apps icon, and then search for the Subscriptions app.

  4. Click beside Subscription management, and then select Accounts.

  5. Click Save to save your changes.

  6. Optional: To help customers find the Subscription management page, you can add a link to your navigation menu:

    1. Click Add to menu.
    2. Optional: Customize the label title for the Subscription management page in your customer account main menu.
    3. Click Save, and then click X to return to the checkout and accounts editor.

Add an Order action button on Order and Order status pages

When a customer visits the Order page on their customer account, they're able to see a button that would let them manage their subscription.

Subscriptions management page

Steps:

  1. From your Shopify admin, go to Settings > Checkout.

  2. In the Configurations section, click Edit next to the configuration that you want to customize.

  3. In the navigation sidebar, click the Apps icon, and then search for the Subscriptions app.

  4. Click beside Order action button, and then select Orders and Order status.

  5. Click Save to save your changes.

Add a Subscription management link to the Thank you page

You can add a subscription management link to the post-purchase Thank you page. The link uses default styling and text that aligns with Shopify's design system, but cannot be customized beyond positioning on the page.

Subscriptions management page

Steps:

  1. From your Shopify admin, go to Settings > Checkout.

  2. In the Configurations section, click Edit next to the configuration that you want to customize.

  3. In the navigation sidebar, click the Apps icon, and then search for the Subscriptions app.

  4. Click beside Manage subscription link, and then select Thank you.

  5. Optional: To adjust the position of the block on the Thank you page, click Sections and then drag the block to your preferred position on the Thank you page.

  6. Click Save to save your changes.