Understanding payment gateway availability
When setting up payments on your Shopify store, select payment gateways and providers that are compatible and available in your region. Use the Shopify payment gateways page as your primary resource for up-to-date information about which payment solutions are available for your store.
On this page
Check payment gateway availability by country
You can filter available payment providers by country or region to find detailed and updated information about which payment gateways are available in your store's location.
Steps:
- Go to Shopify's payment gateways page.
- Choose your location using the filter.
- View the list of available payment gateways for your selected location.
Stripe availability in Shopify Payments regions
Shopify Payments is the only payment gateway designed and operated by Shopify. If it's supported in the country where your business is located, then Stripe won't be available for you to activate. This is because Stripe is Shopify Payments' banking partner, and all payment reporting and management takes place in your Shopify admin.
If you're in a Shopify Payments supported country and are in violation of Shopify Payments Terms of Service, then you can contact Shopify Support to request that your eligibility be reviewed for enabling Stripe instead of Shopify Payments.
Frequently asked questions about payment gateway availability
Why isn't Stripe available as a payment gateway?
In countries where Shopify Payments is available, Stripe isn't listed as a separate third-party payment gateway. This is because Stripe is Shopify Payments' banking partner, and all payment reporting and management takes place in your Shopify admin. If you're in a Shopify Payments region and can't activate Shopify Payments, then standalone Stripe is also unlikely to be available.
How can I find out if a specific payment provider is supported in my country?
While specific details about each payment provider's availability can vary, the best source for accurate and real-time updates is the Shopify payment gateways page.
Are new payment gateways frequently added to Shopify?
Yes, Shopify consistently updates its list of available payment gateways to include new options and geographic expansions. Always check the Shopify payment gateways page for the most recent updates and additions.
What should I do if the payment gateway I want isn't listed for my region?
If a desired payment gateway isn't listed for your region, then it might not be supported by Shopify at this time. You can consider alternative payment gateways that are listed as available in your region.
How do I set up a new payment gateway on my Shopify store?
Refer to Configuring third-party payment providers for detailed instructions on how to set up a new payment gateway on your Shopify store.
What should I do if a provider is listed on the payment gateways page but isn't accessible in my admin?
The payment gateways page lists providers by region, but the options available in your store's admin also depend on your current payment configuration. For example, some providers are configured in the Additional payment methods section rather than the third-party provider list, and the path to add a credit card provider varies depending on whether Shopify Payments is active. To identify the correct location in your Shopify admin, follow the steps to troubleshoot a missing payment provider.