Payouts and settlement times with Shopify Payments in Croatia

With Shopify Payments in Croatia, you can receive payouts in Euro (EUR) on all subscription plans. If your store is on the Advanced plan or the Shopify Plus plan, then you can receive payouts in multiple currencies. The currency that your customers use to pay for their orders can be different from the currency of your payouts from Shopify Payments. Learn more about selling and getting paid in different currencies.

Settlement times for Shopify Payments in Croatia

Settlement time refers to the amount of time between the moment that a customer's payment is captured and when those funds are available to be sent to your bank account. The timestamp for capturing a customer's payment is recorded in Coordinated Universal Time (UTC). Payments captured on Friday, Saturday, and Sunday are consolidated and sent as a single payout.

In Croatia, the minimum settlement time is 3 business days. When you begin receiving payouts, your settlement time is longer, but as you reliably fulfill orders on time, your settlement time can decrease to match the minimum settlement time for your region.

The minimum payout amount for Shopify Payments in Croatia is €1 EUR. If a payout is less than this amount, then it stays in a pending state until more funds are available to pay out.

Learn more about getting paid with Shopify Payments.

Fees for Shopify Payments in Croatia

Shopify Payments fees are location-dependent and can vary. To get the most accurate and detailed information about fees, refer to your region's pricing plan page.

The plans and pricing page is accessible only in the language and currency specific to that country. If you need to translate the plans and pricing page, then you can use a browser extension, such as the Google Chrome extension.

View payment rates in your Shopify admin

If you've set up Shopify Payments in Croatia, then you can access information about the specific rates and fees applicable to your store location and chosen plan. For more details about applicable fees, you can access the Shopify Payments Terms of Service from your Shopify admin.

Steps:

  1. From your Shopify admin, go to Settings > Payments.

  2. In the Shopify Payments section, click Manage.

  3. View the rates that apply to different payment methods.

Receiving payouts in multiple currencies with Shopify Payments in Croatia

If your store is on the Advanced plan or the Shopify Plus plan, then you can set any supported payout currency as your default payout currency. If your default payout currency is your domestic currency of EUR in Croatia, then you won't incur Multi-Currency Payout fees.

If you set up additional bank accounts for payouts, then Multi-Currency Payout fees apply based on your location and Shopify plan. Orders that are placed in a currency that isn't set up to receive Shopify Payments payouts are paid out to your default currency bank account. If the account is in a non-domestic currency, then you incur a currency exchange fee.

You aren't charged extra fees for orders in your domestic currency paid out to a bank in your domestic region, even if your domestic currency isn't your default payout currency.

If you choose a non-domestic currency as your default currency, then any payouts that you receive are charged a Multi-Currency Payout fee depending on your location and Shopify subscription plan. For example, if you use Shopify Payments in Croatia and you choose USD as your default currency, then you're charged a Multi-Currency Payout fee.

Supported payout currencies with Shopify Payments in Croatia

You can receive payouts in the following currencies when using Multi-Currency Payouts with Shopify Payments in Croatia:

Available payout currencies when using Multi-Currency Payouts with Shopify Payments in Croatia.
Payout currencyBank account locationDomestic currencyMulti-Currency Payout fee
EURAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United KingdomYesNo
AUD, CAD, CHF, CZK, DKK, GBP, HKD, HUF, JPY, NOK, NZD, RON, SEK, SGD, ZARAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United KingdomNoYes
USDAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United StatesNoYes

If you want to receive payouts in multiple currencies, then you must adhere to certain currency, Shopify subscription plan, location, and bank account requirements. Learn more about Multi-Currency Payouts.

View your payouts

You can view your payouts in the Shopify admin and review any payout transfers that are pending, in transit, paid, or failed.

Steps:

Desktop
  1. From your Shopify admin, go to Settings > Payments.

  2. In the Shopify Payments section, click View payouts.

Mobile
  1. From the Shopify app, tap Menu, and then tap Settings Settings.

  2. In the Store settings section, tap Payments.

  3. In the Shopify Payments section, tap View payouts.