Manage product availability

After you set up TikTok Shop, you can sync your products to the sales channel to display and sell your products on your TikTok profile. You can select the products that you want to make available to the channel on the Product page.

Manage product availability

Your products sync automatically with TikTok Shop.

To manage your product availability to TikTok Shop, refer to Including and excluding products from your sales channels.

Product status

The Product status section of the Overview page displays the status of products available on TikTok Shop, and indicates if there are any errors. For more information on product status in TikTok Shop, refer to TikTok Shop Academy:

Review disapproved products

If your products are showing as disapproved in the TikTok channel, then you can view the specific disapproval reasons for each product.

TikTok manages the product sync process. If your products continue to display as disapproved after making changes, then contact TikTok Support for assistance. You can also click Get Support in the TikTok app to access their support queue.

Steps:

  1. In your Shopify admin, go to Sales channels > TikTok.
  2. In the Product status section, click the number next to Disapproved to view the list of affected products.
  3. Review the disapproval reasons for each product.
  4. Make the necessary changes to your products to address the disapproval reasons.