Help
Log in

Invitations on the Shopify Collective sales channel

You can invite retailers that use Shopify to connect and start selling your products. Retailers that you invite need to meet specific requirements. After a retailer accepts your invitation to connect, you receive an email notification.

Retailers that already use Shopify Collective and have your contact details can invite you to connect.

To connect with a retailer, both of your stores need to be in the same supported country and using the same supported currency.

On this page

Inviting retailers to connect on Shopify Collective

You can find and view retailers to invite through your Discovery section, or you can invite a retailer to connect on Shopify Collective using their email address.

When you invite a retailer by email, they receive a message inviting them to connect with you and start selling your products. They're prompted to install the Shopify Collective app in their Shopify admin to accept your invitation, and then they have instant access to import any products that you shared with your invitation.

Invite a retailer by email

  1. From your Shopify admin, go to Sales channels > Collective: Supplier.

  2. Click Retailers, and then click Invite retailer.

  3. In the Email address field, enter the retailer's email address.

  4. Click the Price lists field, and then do any of the following:

    • To create a new price list for the retailer, click Create price list.
    • To add one of more of your existing price lists, select the price list from the menu.

  5. In the Your message field, add an invitation message for the retailer.

  6. Click Send.

Review an invitation to connect from a retailer

Retailers that use Shopify Collective can also invite you to connect with them. Retailers need to have your contact details to be able to invite you to connect.

Steps:

  1. From your Shopify admin, go to Sales channels > Collective: Supplier.

  2. Click Retailers.

  3. Go to the To review tab.

  4. Do one of the following:

    • To accept or decline an invitation, click into it, then click Accept invitation or Decline invitation.
    • View the retailer's points of contact, which might include email, phone, and online store.

View your retailer connections

After a retailer accepts your invitation or you accept their invitation, or after a retailer imports products from a public price list, they become one of your connections in Shopify Collective.

You can view a list of your existing retailers and the following information for each retailer:

  • if automatic payments are on or off with that retailer
  • date on which you connected
  • number of products that they've imported of those that you've made available in your price lists
  • total orders
  • average order value
  • total sales
  • return policy rules

You can also click a specific retailer to view the following additional information:

  • if automatic payments are on or off with that retailer
  • the number of price lists assigned to the retailer
  • total orders
  • average order value
  • total sales
  • the specific price lists assigned, including products counts and associated margins

Steps:

  1. From your Shopify admin, go to Sales channels > Collective: Supplier.

  2. Click Retailers.

  3. Go to the Connected tab and review main data points related to your retailers.

  4. Optional: To view additional information about a specific retailer, click their name.