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Edit your Shop Store details

Your Shop Store details include your store profile, avatar, contact information, and social media links. Keeping these details up to date helps customers learn more about your brand and connect with you on other platforms.

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Update your Shop Store details

You can edit your store profile, avatar, and contact information in the Shop sales channel.

You can update the following contact information and social media links for your Shop Store:

  • Contact URL
  • Email address
  • Phone number
  • Business address
  • Social media links for Instagram, Facebook, Pinterest, YouTube, and Twitter

Steps:

  1. From your Shopify admin, go to Sales channels > Shop.

  2. In the Store section, click Edit details.

  3. To update your store details, take any of the following steps:

    • In the Store profile section, update your store description.
    • In the Store avatar section, click Change to upload a new avatar image.
    • In the Contact and social section, update your contact information or social media links.
    • To return to your Shopify admin to edit your store policies, in the Store policies section, click Manage policies.

  4. Click Save.

Edit your Shop URL

By default, you're given a Shopify-generated Shop URL. You can change your Shop URL only one time every 30 days. After you change the Shop URL, your previously created URL redirects to the current URL for 30 days. Shopify-generated Shop URLs always redirect to your current Shop URL.

Your Shop URL must be between 4 and 30 characters with the following rules:

  • You can use only letters, numbers, hyphens, and underscores.
  • Your Shop URL must start with a letter or number.
  • You can't use profanity according to the Shop Content Policies.
  • The Shop URL can't be used currently or recently by any other Shop user.

In rare cases, Shopify might need to modify your URL on your behalf. You receive an email notification of this change.

Steps:

  1. From your Shopify admin, go to Sales channels > Shop.

  2. In the Store section, click Edit details.

  3. Click Change Shop URL. If you updated your Shop URL in the last 30 days, then Editing is unavailable displays with the date that you can edit the Shop URL again.

  4. Enter the Shop URL. If your Shop URL doesn't meet the rules, then an error message displays with the reason. If the Shop URL is in use or recently used, then This URL is unavailable displays, and you need to enter a different Shop URL.

  5. Click Save.