Setting up the Temu sales channel

You can install the Temu sales channel and connect your Temu Seller Center account to start selling on Temu from your Shopify admin.

If you don't already have a Temu Seller Center account, then you need to create a new seller account. It can take 1 to 3 business days for newly registered Temu Seller Center accounts to be reviewed and approved.

Requirements for selling on Temu with Shopify

You need to meet the following requirements to use the Temu sales channel on Shopify:

You must have primary access for the Temu Seller Center account that you connect to Shopify.
Your Temu Seller Center account must be active, and not suspended or in vacation mode.
Your Temu payout method must be valid and up-to-date.

Considerations for selling on Temu with Shopify

Before you set up the Temu sales channel, refer to the Temu Seller Terms in your Temu Seller Center and the Temu Seller Privacy Policy, and review the following considerations for selling on Temu with Shopify:

If you have automatic syncing activated, then any updates that you make to your product details on Shopify, including price changes, are automatically synced to the same product on Temu.
You can set Temu-specific pricing in the Temu sales channel without changing the product price on your Shopify online store, or you can activate automatic price syncing so that your Temu products are updated when you change any product prices in your Shopify admin.
If you delist a product from Temu and later relist it, then the product requires review and approval before it's republished.
If you've already set up shipping details in your Temu Seller Center account, then your shipping settings are synced to the Temu sales channel. If you don't have shipping set up in your Temu Seller Center account, then Temu's default shipping settings are used in the Temu sales channel until you edit the settings in Temu Seller Center.
Every Temu order that you ship needs to have a tracking number from a Temu-supported shipping carrier.
When a Temu order contains multiple items, you can ship the items either as a single package or in multiple packages.

Install the Temu sales channel

Go to the Temu app page on the Shopify App Store.
If you're already logged in to your Shopify account, then click Install. Otherwise, click Log in to install and follow the prompts to log in to your Shopify account.
On the Install app page, click Install.

Connect your Temu account to Shopify

From your Shopify admin, go to Sales channels > Temu.
Click Connect Temu Account.
Sign in with your Temu Seller Center account details, authorize the Temu Connector for Shopify access, and then click Submit.

Disconnect your Temu account from Shopify

You can disconnect your Temu Seller Center account from the Temu sales channel in Shopify at any time.

Steps:

From your Shopify admin, go to Sales channels > Temu.
In the Connect your Temu Shop account section, click the icon.
Click Disconnect your account, and then click Confirm and continue.

Getting support for selling on Temu with Shopify

If you need help with the Temu sales channel in Shopify, or with your Temu Seller Center account, then you can contact Temu.

In the Temu sales channel in your Shopify admin, click Get support, enter your message, and then click Send.