Requirements and considerations for selling on Newegg with Shopify

Before you start using the Newegg Marketplace sales channel, make sure that you review the requirements and considerations.

Requirements for selling on Newegg with Shopify

Review the following requirements for selling on Newegg with Shopify:

  • If you don't already have a Newegg seller account, then you need to register as a seller on Newegg. You have to wait to be approved as a seller and for your Newegg store account to become active, which can take between 3 to 7 business days.
  • You need to create your Newegg shipping and delivery settings, and your Newegg returns policy and information, when you set up your Newegg Seller Account. Refer to Update Shipping Methods and Rates and Update Return Policy and Information.
  • The products on Shopify that you want to sell on Newegg must have the Type and Vendor fields completed in the Product organization section of the product details page in your Shopify admin.
  • You need to complete Category Mapping, Brand Mapping, and Price Rules Settings in the Newegg Marketplace sales channel before you can sync your products to Newegg and publish them for sale.

Considerations for selling on Newegg with Shopify

Review the following considerations for selling on Newegg with Shopify.

Storefront and regional availability

  • You don't need to have a Shopify online store to be able to use the Newegg Marketplace sales channel.
  • You can sell your products only on the United States site, newegg.com, and not on any of the regional marketplaces in other countries at this time.

Payments, fees, and seller ratings

  • You get paid through Newegg for your Newegg Marketplace sales channel orders. Find out more about the Global Seller Payment Options.
  • Newegg charges referral fees on all orders. The relevant referral fee that you pay depends on your product category. Newegg applies the referral fee to the total sales amount of each order, which includes the product price and shipping cost. Find out more about the available product categories and their standard referral fees.
  • Newegg has a rating system for third-party sellers, based on comments, feedback, and ratings from customer purchases. A rating of between 1 and 5 eggs displays alongside your store name. Newegg rates 4 and 5 eggs as positive, 3 eggs as neutral, and 1 and 2 eggs as negative. Third-party sellers on Newegg are expected to maintain a feedback rating above 3 eggs.

Order fulfillment and shipping deadlines

  • You can optionally join the Shipped by Newegg fulfillment program.
  • You need to wait until an order displays the status of Shipped in your Newegg Seller Portal before you proceed to actually ship the item to your customer.
  • You must ship your orders before the Auto Cancel Date, which is calculated as the default handling time of 2 business days, plus 7 additional business days, from the date that you receive the order confirmation from Newegg:
    • Each order in your Newegg Seller Portal has a date and time stamp that indicates when you need to ship the order by.
    • If you miss the Auto Cancel Date deadline, then Newegg auto-voids the order, and you won't be paid even if you ship the order.
    • The date and time stamp on orders displays in Pacific Standard Time (PST). If you're not in the PST time zone, then consider processing your orders earlier to prevent auto-voids.
    • If you have products that you know can take longer to be prepared for shipping than the Auto Cancel Date deadline length, then consider excluding them from your Newegg product sync.
  • You can ship different items from a Newegg order separately, but you can't process partial shipments for multiple quantities of the same item in an order. For example, with an order that contains 5 phone cases and 1 smart watch:
    • You can ship the smart watch separately from the phone cases.
    • You can't ship 3 of the phone cases initially and then the other 2 phone cases at a later date.
  • When dealing with any refunds that include shipping charges, you need to process the refund through your Newegg Seller Portal.

Additional resources from Newegg

For further information, refer to the following Newegg resources: