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Activating calculated shipping with Australia Post

You can connect your Australia Post account to your Shopify admin. After you connect your account, you can display shipping rates in your checkout that are calculated by Australia Post and buy Australia Post shipping labels directly in your Shopify admin. You can use discounted shipping rates that you negotiate with Australia Post directly.

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Plan requirements for third-party carrier-calculated shipping

To use third-party carrier-calculated shipping, your store must be on the Advanced Shopify or Shopify Plus plan. If your store is on the Grow plan, then you can do one of the following to add third-party carrier-calculated shipping to your store:

  • Switch to yearly billing. When your store is billed yearly, third-party carrier-calculated shipping is automatically activated for stores on the Grow plan.
  • Pay a monthly fee to add third-party carrier-calculated shipping to your store. Contact Shopify Support to set up third-party carrier-calculated shipping by paying a monthly fee.

Third-party carrier-calculated shipping isn't available on the Basic Shopify or Shopify Starter plans.

Requirements for activating calculated shipping with Australia Post

Review the following considerations when shipping with Australia Post:

  • You need to have your own Australia Post MyPost Business account. Australia Post eParcel accounts aren't currently supported.
  • Your store needs to be on the Advanced or Plus plan. If you're on the Grow plan, then you can add this feature for a monthly fee or switch from monthly to yearly billing. For more information, contact Shopify Support.

Step 1: Generate a merchant token in your Australia Post MyPost Business account

  1. Log in to your Australia Post MyPost Business account.
  2. Confirm that you've added a payment method to your account.
  3. Click eCommerce Partners, locate Shopify, and then click Connect. This generates a merchant token.
  4. Copy the merchant token to use when connecting your Australia Post account in your Shopify admin.

Step 2: Connect your Australia Post MyPost Business account

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the Shipping section, click Carrier accounts, and then click plus Connect account.

  3. Click Australia Post.

  4. Ensure that you've generated and copied a merchant token.

  5. Enter your merchant token, select a payment method, and then click Connect.

Step 3: Test your carrier-calculated shipping rates

After you connect your third-party shipping carrier to your Shopify admin, you can test your account integration and preview calculated shipping rates for specific package types, sizes, and destinations within the Shopify admin.

The shipping rates that are displayed during testing are sample rates and might be different from the shipping rates displayed to your customers at checkout.

Desktop

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the Carrier accounts section, click Horizontal menu next to the carrier that you want to test, and then click Calculate rates.

  3. Select the package type, and then enter the size and weight.

  4. Adjust your origin and destination addresses. The Ship From and Ship To fields use your default location information.

  5. Click Test rates to view sample rates.

  6. Optional: Click the Details tab to enter different package details.

  7. Click Close.

Mobile

Steps:

  1. From the Shopify app, tap Menu, and then tap Settings Settings.

  2. In the Store settings section, tap Shipping and delivery .

  3. In the Carrier accounts section, tap Horizontal menu next to the carrier that you want to test, and then tap Calculate rates.

  4. Select the package type, and then enter the size and weight.

  5. Adjust your origin and destination addresses. The Ship From and Ship To fields use your default location information.

  6. Tap Test rates to view sample rates.

  7. Optional: Tap the Details tab to enter different package details.

  8. Tap Close.

Step 4: Set up carrier-calculated shipping rates

Set up your shipping rates calculated by Australia Post to display them to your customers at checkout.

Desktop

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the Shipping section, click the shipping profile that you want to add carrier-calculated rates to.

  3. Optional: To add a new shipping zone, complete the following steps:

    1. In the Shipping zones section, click Add zone.
    2. In the Zone name field, enter a name for your shipping zone.
    3. In the Regions section, select the countries and regions that are part of the zone, and then click Done.

  4. For the shipping zone where you want to add a shipping option, click Add shipping option, and then add shipping rates:

    1. Optional: To add delivery details for your shipping option, such as Tracked shipping, click Add delivery details, and then enter the details. Delivery details are displayed to your customers at checkout.
    2. From the Rate type drop-down menu, select Carrier or app calculated.
    3. Click Choose carrier and apps, and then complete the following steps:
      1. From the Carrier or app drop-down menu, select a shipping carrier or app.
      2. Select the shipping services that you want to display to your customers at checkout. If no services are available to select, then rates are displayed automatically by the carrier or app.
      3. Optional: To automatically include new shipping services when they become available, select Automatically include new services when they become available.
      4. Optional: In the Handling fee section, enter a percentage or a fixed amount to add to the carrier rate. You can use this to account for packaging and handling costs.
      5. Click Done.
    4. Optional: To offer free shipping, select Offer free shipping, and then enter the minimum amount for an order to qualify for free shipping.

  5. Click Done.

  6. Click Save.

Mobile

  1. From the Shopify app, tap Menu, and then tap Settings Settings.

  2. In the Store settings section, tap Shipping and delivery .

  3. In the Shipping section, tap the shipping profile that you want to add carrier-calculated rates to.

  4. Optional: To add a new shipping zone, complete the following steps:

    1. In the Shipping zones section, tap Add zone.
    2. In the Zone name field, enter a name for your shipping zone.
    3. In the Regions section, select the countries and regions that are part of the zone, and then tap Done.

  5. For the shipping zone where you want to add a shipping option, tap Add shipping option, and then add shipping rates:

    1. Optional: To add delivery details for your shipping option, such as Tracked shipping, tap Add delivery details, and then enter the details. Delivery details are displayed to your customers at checkout.
    2. From the Rate type drop-down menu, select Carrier or app calculated.
    3. Tap Choose carrier and apps, and then complete the following steps:
      1. From the Carrier or app drop-down menu, select a shipping carrier or app.
      2. Select the shipping services that you want to display to your customers at checkout. If no services are available to select, then rates are displayed automatically by the carrier or app.
      3. Optional: To automatically include new shipping services when they become available, select Automatically include new services when they become available.
      4. Optional: In the Handling fee section, enter a percentage or a fixed amount to add to the carrier rate. You can use this to account for packaging and handling costs.
      5. Tap Done.
    4. Optional: To offer free shipping, select Offer free shipping, and then enter the minimum amount for an order to qualify for free shipping.

  6. Tap Done.

  7. Tap Tap Save or ✓.

Deactivate Australia Post calculated shipping

If you no longer want to use calculated shipping by Australia Post, then you can disconnect your carrier account from your Shopify admin.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the Shipping section, click Carrier accounts.

  3. For the Australia Post carrier, click *Horizontal menu, and then click Delete.

  4. Click Disconnect account.