Searching and viewing orders

All your orders are displayed on the Orders page by default. You can customize your order views or create new views that include filters, sorting, and column arrangements. This can help you quickly access and prioritize groups of orders in the future.

Viewing details from the Orders list

When you click parts of the Orders list, you can quickly view order details in pop-ups.

Pop-ups are available for the following columns:

  • Customer
  • Items
  • Fulfill by
  • Destination

For example, you can click a customer's name for information such as customer location, number of orders, and contact information.

The icons beside your order numbers also provide extra information. For example, you can tell when there are notes or comments on the order, or when the order is at high risk of fraud. Hover your cursor over an icon to open the pop-up.

Show, hide, and reorder order columns

To optimize each of your order views, you can display, hide, and reorder columns. You can reorder any column, with the exception of the Order column. The Order column is always displayed first in the table.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Click the Layout Columns 3 icon.

  3. In the Columns section, to any of the following actions:

    • Click Drag to rearrange a column up or down. Moving a column up places it further left in the table, and moving a column down places it further right.
    • Click View or Hide to hide or unhide a column in the table.

Order views

An order view is a customized view of your orders based on criteria that you set up to help you complete a task more efficiently. Order views are created with saved filters, column choices, column order, and sort order. Order views are displayed as tabs on the top of the Orders page. You can customize order views, and create, rename, or delete views. When you create a new order view, it's added as a new tab on the Orders page.

The following order views are the default views:

  • All (the default, unfiltered view)
  • Unfulfilled
  • Unpaid
  • Open
  • Archived
  • Local Delivery is also displayed if Locations is activated for your store.

In any order view except All, you can make the following changes and save them to the current view or save them as a new view:

  • Select filters
  • Display or hide columns
  • Reorder columns
  • Select the sorting criteria and sorting order
  • Filter with a custom search term
  • Rename the view
  • Delete the view

Although you can't change or delete the All view, you can create a new view that is based on the All view.

The orders included in saved views are updated automatically. For example, if you saved a filter for Paid orders, then any orders that become paid are added to that order view automatically.

Learn more about searching, filtering, and sorting your list views in the Shopify admin.

Create a new order view

You create new order views based on existing order views.

You can change the filters and sort order before or after you save to a new view. You can also edit the columns by editing a saved view.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Filter your orders, or change the sort order of items.

  3. Do one of the following:

  • If you filtered your orders, then click Save as and enter a view name, then click Save view.
  • If you changed a sort order, then click the + and enter a view name, then click Create view.

Edit an order view

You can save changes to any view except the All view. You can customize only the column order on the All view.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Click the search bar, and then select the order view that you want to make changes to.

  3. Apply customizations to the view, such as adding filters, editing columns, or changing the sort order, and then click Save.

  4. Optional: To rename the order view, do the following actions:

    1. Click the order view name, and then click Rename.
    2. Enter a new name for the order view.
    3. Click Save.

Use bulk actions with an order view

In any order view, you can select some or all of the orders and perform bulk actions on them. You can switch between order views to continue selecting orders, and apply filters or search using keywords to display only relevant orders that you can also select.

Learn more about using bulk actions in your Shopify admin.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Optional: In the search bar, start typing the name of a saved view, and then select the name of the view to display only the applicable orders in the orders list.

  3. Select the items that you want to edit.

  4. Click an action, such as Print, or click Horizontal menu, and then select an action from the list.

  5. If you're prompted to, then confirm your choice.

Delete an order view

You can delete order views that you don't need anymore, with the exception of the All order view.

If you decide that you need a default order view that you've deleted, then you need to create it again. For settings information, refer to Default settings for order views.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Click the search bar, and then select the saved view that you want to delete.

  3. Click the order view name, and then click Delete.

  4. To confirm the deletion, click Delete view.

Default order views

The following table provides a description of the default order views. If you delete a default order view, then you can use this description to help you to recreate the view.

For each default order view, this table names the view, the filters that are selected for the view, and the columns that are displayed in the view.
View nameFilter name and valueColumns
Unfulfilled
  • Status: Open
  • Fulfillment status: Unfulfilled and Partially fulfilled

This view excludes orders with no items to fulfill, such as canceled or fully refunded orders. Refer to the order fulfillment status list for more detail.

  • Order number
  • Order date
  • Customer name
  • Total price
  • Financial status
  • Fulfillment status
  • Fulfill by
  • Item count
  • Delivery method
  • Order tags
Unpaid
  • Status: Open
  • Financial status: Unpaid
  • Order number
  • Order date
  • Customer name
  • Total price
  • Financial status
  • Fulfillment status
  • Item count
  • Order tags
Open
  • Status: Open
  • Order number
  • Order date
  • Customer name
  • Total price
  • Financial status
  • Fulfillment status
  • Fulfill by
  • Return status
  • Item count
  • Delivery method
  • Order tags
Closed
  • Status: Archived
  • Order number
  • Order date
  • Customer name
  • Total price
  • Financial status
  • Fulfillment status
  • Item count
  • Delivery method
  • Order tags
Local delivery
  • Delivery method: local
  • Order number
  • Order date
  • Customer name
  • Total price
  • Financial status
  • Fulfillment status
  • Item count
  • Delivery method
  • Order tags