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Paying bills with Shopify Bill Pay

Shopify Bill Pay is a tool that you can use to manage your vendors and pay bills for both domestic and international transactions. When you pay a vendor through Shopify Bill Pay for the first time, your payment preferences are saved for the next time that you pay that vendor. If the vendor doesn't have a profile in your Shopify Bill Pay account, then a profile is automatically created when you add the bill's vendor details. Learn more about managing and supporting vendors.

This guide outlines how to pay domestic bills, information about using the International transfer payment method, and how to pay international vendors.

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Pay a bill in your domestic currency

To pay a bill in your domestic currency, you can enter the billing details manually, or add a file that contains the bill's details.

Steps:

  1. From your Shopify admin, go to Finance > Bill Pay.

  2. In the Bill pay section, complete one of the following steps:

    • If the vendor emails the bill to your Shopify Bill Pay email address, the bill is synced through QuickBooks, or you previously added the bill, then select the bill that you want to pay.
    • If you're setting up the bill payment manually, then click Make a payment.

  3. In the Make a payment section, add or review the bill's payment details:

    • If any of the bill's details are populated, then review the details and enter any missing information.
    • If you're setting up the bill payment manually, then add the payment details.
    • If you want to upload a bill file, click Add files. The file type must be PDF or JPG.
    • Optional: If you want to add the vendor to your account for future payments, then click Add to my vendors after entering the vendor's name.

  4. Click Continue.

  5. In the Your payment method section, select the payment method for the bill. You can also click the pencil icon to edit your payment method or set up a new payment method.

  6. In the Vendor's delivery method section, choose your payment's delivery method. If this is your first time paying this vendor through Shopify Bill Pay, then you might need to input additional details about the delivery method, such as a routing and account number if you pay the vendor through a bank transfer:

    • To have the vendor receive a bank transfer, select ACH bank transfer.
    • To have the vendor receive a check in the mail, click Paper check. If this is the first time that you're sending this vendor a check, then you're prompted to enter their delivery address. If you want to change the delivery address, then click Edit. Learn more about reviewing what displays on your vendor's check.
    • To let the vendor decide how they receive the payment, click Ask vendor to choose (US vendors only). An email is sent to the vendor with a link to set up their delivery method. The link is valid for 7 days.

  7. From the Purpose of payment drop-down menu, select one of the following options:

    • Purchase of goods
    • Business service
    • Business travel
    • Technology service

  8. In the Deduction date section, select the date that you want the payment to be taken from your payment method.

  9. If you selected ACH bank transfer, then select the delivery speed.

  10. Click Schedule payment.

Paying an international bill

Shopify Bill Pay lets you send payments to vendors internationally, either in US Dollars or in foreign currency such as your vendor's local currency. It's not possible to pay international bills using Shopify Balance.

Considerations when paying an international vendor

Review the following considerations when using the International transfer payment method to pay your vendors:

  • You can activate International transfer as a payment method only if you're the account owner. After the account owner activates International transfer, staff members with the correct permissions can choose this payment method when paying bills. Learn more about staff permissions for paying bills.
  • If you're using International transfer as your payment method for the first time, then you must enter information about your business during the payment process, such as your business tax information, personal information of all business owners that own 25% or more of the company, or those that are key decision makers in the business.
  • You must pay international bills using a bank transfer or a Mastercard credit card. You can't pay an international bill using other credit cards or a debit card. You must pay your international bills through an international wire transfer and you must use your vendor's Society for Worldwide Interbank Financial Telecommunication (SWIFT) number or International Bank Account Number (IBAN).
  • If you select a non-USD currency, then a conversion rate that reflects the current rate applied for the payment, in addition to the equivalent USD amount for reference, is displayed for 30 minutes. If you leave the payment process, then you might get a different rate when you attempt to pay the bill again. Learn more about international exchange rates with Shopify Bill Pay.
  • You can pay a vendor in only one currency. If your vendor bills you in more than one currency, then you must set up a vendor profile for each currency. Learn more about setting up vendor profiles with Shopify Bill Pay.
  • If you're paying an international vendor, then you might need to provide a PDF or JPG of the bill, depending on your vendor's location.
  • If you're paying a bill in a foreign currency, then the payment deduction date can be set only for today.

Pay an international vendor

To pay a bill using International transfer, you can enter the billing details manually, or add a file that contains the bill's details.

Steps:

  1. From your Shopify admin, go to Finance > Bill Pay.

  2. In the Bill pay section, complete one of the following steps:

    • If the vendor emails the bill to your Shopify Bill Pay email address, the bill is synced through QuickBooks, or you previously added the bill, then select the bill that you want to pay.
    • If you're setting up the bill payment manually, then click Make a payment.

  3. In the Make a payment section, add or review the bill's payment details:

    • If any of the bill's details have been populated, then review the details and enter any missing information.
    • If you're setting up the bill payment manually, then add the payment details.
    • If you want to upload a bill file, click Add files. The file type must be PDF or JPG.
    • Optional: If you want to add the vendor to your account for future payments, then click Add to my vendors after entering the vendor's name.

  4. Click Continue.

  5. In the Your payment method section, review the active payment method. You can also click the pencil icon to edit your payment method or set up a new payment method.

  6. In the Vendor's delivery method section, select International transfer as the payment method.

  7. Optional: If this is the first time that you're making an international payment, then the store owner must activate the International transfer payment method. To activate International transfer, click Enable on the International transfer option, then provide the requested business details, and then click Continue.

  8. Optional: If this is the first time that you're paying the international vendor, then you must add the vendor's bank account and business details.

  9. Click Continue.

  10. In the Deduction date section, select the date that you want the payment to be taken from your payment method.

  11. Review the payment details and ensure that all details are correct.

  12. Click Schedule payment.