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Connecting an IONOS domain to Shopify

If you purchased a domain from IONOS and want to use it on a Shopify store without moving the hosting to Shopify, then this guide will help you manually connect your IONOS domain to Shopify.

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Step 1: Log in to your IONOS account

  1. Open a new browser tab, and then log in to your IONOS account.
  2. Go to Menu > Domains & SSL.
  3. Select the domain that you want to connect to Shopify.
  4. Click Actions > DNS.
    Highlight of the DNS button under Actions in IONOS' Domains & SSL page

Step 2: Update the A records

Note: An A record is required only when connecting the root domain (for example, shopify.com). If you're connecting a subdomain (for example, shop.shopify.com), then you only need to configure a CNAME record.

  1. Locate the A record, and then click the pencil icon.
    Highlight of the A records in IONOS' DNS page under Domains & SSL
  2. Enter the following A record to your DNS settings:
    • Type: A
    • Host name: @
    • Points to: 23.227.38.65
    • TTL: 1 hour
  3. Click Save.
    Editing the A records in IONOS' 'Edit DNS record' page

Step 3: Add the CNAME records

  1. Click Add record, and then select CNAME from the list.
    Highlight of the CNAME records in IONOS' DNS page
  2. Enter the following CNAME record to your DNS settings:
    • Type: CNAME
    • Host name: www
    • Points to: shops.myshopify.com
    • TTL: 1 hour
  3. Click Save.
    Editing the 'Points to' value for CNAME records in IONOS' 'Edit DNS record' page

Step 4: Connect your domain to Shopify

  1. From your Shopify admin, go to Settings > Domains.

  2. Click Connect existing.

  3. Type the name of the domain that you want to connect, and then click Next.

Step 5: Additional verification for your Shopify domain

As an additional security measure, your domain might require extra verification. This extra verification requires you to create a TXT record on the domain.

Steps:

  1. In your IONOS account, go to Menu > Domains & SSL.
  2. Select the domain that you're connecting to Shopify, and then click Actions > DNS.
  3. Click Add record, and then select TXT from the list.
  4. In the Host name field, enter shopify_verification.
  5. In a new tab, go to your Shopify admin, click Settings > Domains, and then click the domain that you're verifying.
  6. Locate the New value, and then click the copy icon.
  7. Go back to your IONOS tab, paste the New value into the Value field, set TTL to 1 hour, and then click Save.
  8. Go back to your Shopify admin tab, and then click I updated DNS records.