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Connecting an Alibaba Cloud domain to Shopify

If you purchased a domain from Alibaba Cloud and want to use it on a Shopify store without moving the hosting to Shopify, then this guide will help you manually connect your Alibaba Cloud domain to Shopify.

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Step 1: Log in to your Alibaba Cloud account

  1. Open a new browser tab and log in to your Alibaba Cloud account.
  2. Click Console.
  3. Click Domain names.
    Screenshot of the Domain name option in Alibaba Cloud
  4. Click Manage for the domain that you want to connect to Shopify.
    Screenshot of the Manage option in Alibaba Cloud

Step 2: Update the A records

An A record is required only when connecting the root domain (for example, shopify.com). If you're connecting a subdomain (for example, shop.shopify.com), then you only need to configure a CNAME record.

  1. Click Domain Name Resolution.
    Screenshot of Domain Name Resolution option
  2. Click Add DNS Record.
    Screenshot of Add DNS Record button
  3. For Record Type, select A.
  4. In Hostname, enter @.
  5. In DNS Request Source, select Default.
  6. In Record Value, enter 23.227.38.65.
  7. In TTL Period, select 10 (Recommended).
  8. Click OK.
    Screenshot of A record fields

Step 3: Update the CNAME records

  1. Click Add DNS Record.
  2. For Record Type, select CNAME.
  3. In the Hostname field, type www.
  4. In DNS Request Source, select Default.
  5. In Record Value, enter shops.myshopify.com.
  6. In TTL Period, select 10 (Recommended).
  7. Click OK.
    Screenshot of CNAME record fields

Step 4: Connect your domain to Shopify

  1. From your Shopify admin, go to Settings > Domains.

  2. Click Connect existing.

  3. Enter the domain name, and then click Next.

Step 5: Additional verification for your Shopify domain

  1. Go back to Alibaba Cloud and locate the domain that you want to connect to Shopify.
  2. Click Manage > Domain Name Resolution > Add DNS Record.
  3. For Record Type, select TXT.
  4. In the Hostname field, enter shopify_verification.
  5. In DNS Request Source, select Default.
  6. In a new tab, go to your Shopify admin, click Settings > Domains, and then click the domain that you're verifying.
  7. Locate the New value, and then click the copy icon.
  8. Go back to your Alibaba Cloud tab, and then paste the New value in Record Value.
  9. In TTL Period, select 10 (Recommended).
  10. Click OK.
    Screenshot of TXT record fields
  11. Go back to your Shopify admin tab, and then click I updated DNS records.