Connecting vs. transferring your domain to Shopify

If you already own a domain from a third-party provider, you can either connect it or transfer it to Shopify. Both options let customers visit your online store using your custom domain, but they differ in where you manage your domain settings.

Connecting your domain

When you connect a domain, you update the DNS records at your third-party domain provider to point to Shopify. Your domain provider remains the registrar, and you continue to manage your domain settings, billing, and renewals through that provider.

Connect your domain when:

  • You want to keep managing your domain at your current provider.
  • You use other services (such as custom email hosting or other DNS records) that are tied to your domain provider.
  • Your domain extension isn't eligible for transfer to Shopify (for example, .at, .co.uk, .de, .jp, or .kr).
  • You registered or transferred your domain within the past 60 days.
  • You want to get your store live quickly without additional steps.

Transferring your domain

When you transfer a domain, you move registrar management from your third-party provider to Shopify. After the transfer, you manage all of your domain settings, billing, and renewals directly in your Shopify admin.

Transfer your domain when:

  • You want to manage your domain and your store in one place.
  • You want Shopify Support to help you with domain settings.
  • You no longer need the domain services provided by your current registrar.
  • You want to simplify your domain management by removing a separate provider account.

Comparison

ConnectTransfer
Where you manage DNS settingsThird-party domain providerShopify admin
Where you pay for and renew your domainThird-party domain providerShopify admin
Domain support from ShopifyLimited to store connection issuesFull domain support
Setup timeMinutes to 48 hoursUp to 20 days
CostNo additional cost from Shopify1-year domain renewal fee
Works with all domain extensionsYesNo (some extensions aren't eligible)

Moving a connected third-party domain between Shopify stores

If your third-party domain is already connected to one Shopify store and you want to use it on a different store, then you don't need to disconnect it first. Instead, go through the connect flow on the new store. Because the domain is already associated with another Shopify store, you'll be prompted to verify domain ownership before the domain moves to the new store.

Next steps