Actualizar la plantilla de correo electrónico de pedido cancelado para Shop Campaigns

Puedes actualizar la plantilla de notificación Pedido cancelado para mostrar las ofertas de Shop Campaigns y Shop Cash en el informe de transacciones del correo electrónico que envías a los clientes cuando se cancela un pedido. Actualizar la plantilla de correo electrónico de pedido cancelado ayuda a que los clientes vean la información correcta sobre Shop Cash y las ofertas cuando se cancelan los pedidos.

Pasos:

  1. Desde el panel de control de Shopify, ve a Configuración > Notifications.

  2. Haz clic en Notificaciones de clientes.

  3. En la sección Excepciones de pedidos, haz clic en Pedido cancelado.

  4. Haz clic en Editar código.

  5. Agrega un fragmento de código para calcular el monto de la transacción de la oferta de Shop en las líneas del subtotal:

    1. Ubica la primera línea de código {% assign transaction_size = 0 %}.
    2. Reemplaza el bloque de código existente por el siguiente bloque de código:
{% assign transaction_size = 0 %}
      {% assign transaction_amount = 0 %}
      {% assign net_transaction_amount_rounding = 0 %}
      {% assign authorized_amount = 0 %}
      {% assign has_refunds = false %}
      {% assign shopify_pay_captured = false %}
      {% assign shop_cash_offers_captured = false %}
      {% for transaction in transactions %}
        {% if transaction.status == "success" %}
          {% if transaction.kind == "sale" or transaction.kind == "capture"  %}
              {% if transaction.payment_details.credit_card_company %}
                {% assign shopify_pay_captured = true %}
              {% endif %}
              {% if transaction.gateway == "shop_cash" or transaction.gateway == "shop_offer" %}
                {% assign shop_cash_offers_captured = true %}
              {% endif %}
              {% assign transaction_size = transaction_size | plus: 1 %}
              {% assign transaction_amount = transaction_amount | plus: transaction.amount %}
              {% if transaction.amount_rounding != nil %}
                {% assign net_transaction_amount_rounding = net_transaction_amount_rounding | plus: transaction.amount_rounding %}
              {% endif %}
          {% elsif transaction.kind == "refund" or transaction.kind == "change" %}
            {% assign transaction_size = transaction_size | plus: 1 %}
            {% assign transaction_amount = transaction_amount | minus: transaction.amount %}
            {% assign has_refunds = true %}
            {% if transaction.amount_rounding != nil %}
              {% assign net_transaction_amount_rounding = net_transaction_amount_rounding | minus: transaction.amount_rounding %}
            {% endif %}
          {% elsif transaction.kind == "authorization" %}
            {% assign authorized_amount = authorized_amount | plus: transaction.amount %}
          {% endif %}
        {% endif %}
      {% endfor %}

      {% # Add shop cash/offer transactions to totals if shopify pay is captured and shop cash/offer is not captured yet %}
      {% if shopify_pay_captured == true and shop_cash_offers_captured == false %}
        {% for transaction in transactions %}
        {% if transaction.status == "success" %}
          {% if transaction.kind == "authorization" and transaction.gateway == "shop_cash" or transaction.gateway == "shop_offer" %}
              {% assign transaction_size = transaction_size | plus: 1 %}
              {% assign transaction_amount = transaction_amount | plus: transaction.amount %}
              {% if transaction.amount_rounding != nil %}
                {% assign net_transaction_amount_rounding = net_transaction_amount_rounding | plus: transaction.amount_rounding %}
              {% endif %}
          {% endif %}
        {% endif %}
      {% endfor %}
    {% endif %}
  1. Muestra el nombre de la transacción de la oferta de Shop en las líneas del subtotal.
    1. Busca las siguientes líneas de código:
      {% for transaction in transactions %}
      {% assign amount_rounding = 0 %}
    2. Reemplaza el bloque de código existente por el siguiente bloque de código:
{% for transaction in transactions %}
            {% assign amount_rounding = 0 %}
            {% if transaction.amount_rounding != 0 %}
              {% assign amount_rounding =  transaction.amount_rounding %}
            {% endif %}
            {% if transaction.status == "success" and transaction.kind == "capture" or transaction.kind == "sale" %}
              {% if transaction.payment_details.gift_card_last_four_digits %}
                {% capture transaction_name %}Gift card (ending with {{ transaction.payment_details.gift_card_last_four_digits }}){% endcapture %}
              {% elsif transaction.payment_details.credit_card_company %}
                {% capture transaction_name %}{{ transaction.payment_details.credit_card_company }} (ending in {{ transaction.payment_details.credit_card_last_four_digits }}){% endcapture %}
              {% else %}
                {% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}
              {% endif %}


<tr class="subtotal-line">
  <td class="subtotal-line__title">
    <p>
      <span>{{transaction_name}}</span>
    </p>
  </td>
  <td class="subtotal-line__value">
      <strong>{{ transaction.amount | plus: amount_rounding | money }}</strong>
  </td>
</tr>

            {% elsif shopify_pay_captured and shop_cash_offers_captured == false and transaction.kind == "authorization" and transaction.gateway == "shop_cash" or transaction.gateway == "shop_offer" %}
              {% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}
  1. Opcional: haz clic en Vista previa para previsualizar los cambios.
  2. Haz clic en Guardar.