Requirements for using Shopify Messaging
To send email and SMS marketing campaigns to your subscribers using Shopify Messaging, your store must meet the following requirements:
- Your store must be on an active, paid Shopify subscription plan.
- Your store must have the Online Store sales channel installed.
- Your store must have a payment provider set up.
- Your store needs to comply with Shopify's Terms of Service and Acceptable Use Policy. Your store also needs to meet Shopify's requirements for trust, safety, and fraud.
- If you plan to send SMS marketing campaigns using Shopify Messaging, then your store must also meet the Requirements for sending SMS marketing campaigns.
- If you plan to send WhatsApp marketing campaigns using Shopify Messaging, then your store must also meet the Requirements and guidelines for sending WhatsApp marketing campaigns.